Operations Specialist

Pivot Point Consulting enables healthcare organizations to realize the most value from their technology and resources through Managed Services, Data & Analytics, EHR, ERP, Advisory, and Cybersecurity services. Its award-winning industry experts deliver Consulting, Managed Services and Talent Solutions to providers, payers, life sciences and technology organizations. 

The firm is currently ranked #1 Best in KLAS: Managed IT Services and #1 Best in KLAS: Technical Services, and has been repeatedly recognized as a top performer by KLAS in multiple categories, including Best in KLAS: Overall IT Services Firm in 2022 and #1 Best in KLAS: Overall IT Services Firm in 2020. For more information, visit www.pivotpointconsulting.com      

 

Description:

The Operations Specialist is responsible for the general operation of the office and working with team and Office Leadership to create an engaging environment for consultants, clients and employees.

 

Essential Job Functions:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.

 

Duties and Responsibilities:

· Provide support for recruiting and sales employees which may include sending candidate paperwork, client contracts, and executing full life cycle of job orders

· Provide support to operations leadership, including travel arrangements, scheduling, preparing reports, and letter composition

· Review client and Enterprise contracts; work with legal and HR as appropriate

· Provide support for consultants regarding payroll, expenses, and benefits questions and/or training

 

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

 

Desired Competencies & Skills:

· Accountability - Holding self and others accountable to meet commitments

· Action oriented - Embracing new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

· Communicates effectively - Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension; active listener to ensure clear understanding

· Customer focus - Building strong customer relationships and delivering customer-centric solutions

· Resourcefulness - Identifying, securing, and deploying resources effectively and efficiently

· Situational adaptability - Responds to changes, delays, or unexpected events in a positive manner; adapts working style to best fit a given situation with a strong work ethic

· Tech Savvy - Anticipates and adopts innovations in business-building digital and technology applications

 

Education and Experience:

· Associate Degree preferred

· Experience with Bullhorn, HubSpot, UKG, or other HRIS system preferred

· Minimum of 1 year in administrative support or related role

· Proficient in Microsoft Office suite and database knowledge

 

Location: Remote

 

Travel Requirements:

Less than 5% travel (e.g., 10% travel to differing locations, 90% of the time working from home)

 

Physical Demands: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position:

 

Frequent: Sitting, walking, eye/hand/foot coordination and repetitive motion.

Occasional: Standing and bending.

Infrequent: Lifting up to 10 pounds.

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