Lost and Found Clerk - Security - New York New York

The SHOW comes alive at MGM Resorts International

Become one of the stars behind The SHOW and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.

THE JOB:

The Lost and Found Clerk at New York New York is responsible for a variety of administrative and clerical duties specifically related to the management of lost and found items. Key responsibilities include logging and tracking lost and found items, coordinating the return of items to guests, maintaining detailed records, and ensuring that all processes align with department guest service standards and MGM Resorts International policies, practices, and procedures.

STARTING RATE: $16 an hour

THE DAY-TO-DAY:

• Lost and Found Database Management: Must input all lost and found items into the database, ensuring accurate tracking.

• Item Return Coordination: Must coordinate the return of lost items to guests, ensuring secure and timely delivery.

• Phone System Management: Must answer a multi-line phone system, direct calls to the appropriate staff or department, and schedule conference calls and meetings for staff.

• Mail Handling: Must open, sort, and distribute incoming mail; may drive a company vehicle to deliver mail and packages to various locations.

• Document Management: Must compile, copy, sort, file, and scan department documents to maintain accurate records.

• Office Equipment Operation: Must operate office equipment, such as printers and fax machines, to support daily operations.

• Administrative Support: Must perform a variety of administrative tasks to support overall department efficiency.

• Purchase Order Preparation: Must prepare purchase orders for all goods and services purchased by the department, ensuring proper authorization and processing.

• Additional Duties: Must perform other job-related duties as requested.

MINIMUM REQUIREMENTS:

• Work Schedule: Must be available to work varied shifts, including weekends and holidays.

THE IDEAL CANDIDATE:

• Computer Skills: Must be proficient in Microsoft Office (Word, Excel, Outlook).

• Customer Service: Must excel in delivering professional and courteous guest service.

• Phone Etiquette: Must have strong phone etiquette and experience with multi-line systems.

• Attention to Detail: Must ensure accuracy in data entry and record-keeping.

• Problem-Solving: Must effectively resolve guest issues related to lost items.

THE PERKS & BENEFITS:

• Wellness Incentives: Programs designed to support your physical and mental health.

• Employee Discounts: Access to discounts on hotel stays, dining, retail, entertainment, and with company partners for travel, electronics, and more.

• Free Meals: Complimentary meals provided in our employee dining room.

• Free Parking: Free parking available both on and off shift.

• Development Opportunities: Access to professional and personal development programs, networking events, and community volunteer opportunities.

Are you ready to JOIN THE SHOW? Apply today!