Senior Software Engineer - RaptorDB

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

Team:

ServiceNow Project RaptorDB, based on Postgres, the world's most advanced open‑source database, acts as a foundational data layer that will allow ServiceNow customers to process massive volumes of transactional data on the Now Platform in real time to meet the demands of AI‑powered applications. It adds analytical capabilities to meet advanced reporting and data mining needs. This team is building the core of RaptorDB and even the smallest optimization can have a dramatic impact on our customers and our bottom line.

We are looking for a continuous integration specialists who enjoy developing build- and integration automation and complex test systems. You get to play a key role in driving the success of our ServiceNow database. You will work directly with other engineers on the Data Platform team solving challenging problems and ensure high quality releases, reliable test execution and a high degree of automation. Our work is based on Postgres with significant in-house enhancements and unique features. This is your opportunity to contribute to cutting edge database software used at massive scale.

What you get to do in this role:  

• You’ll collaborate with a team of 15+ dedicated database-internals engineers.
• Be part of building the next-gen database platform using and contributing to the latest open-source technologies
• Help the team to automate and optimize the existing development, build, and test processes.
• Innovate to improve our CI/CD pipeline further and develop new approaches and solutions.
• Creatively find solutions to development & test challenges – at large scale and high complexity.
• Build Dev-Ops experience in a highly automated environment.
• Work with and learn from highly experienced test engineers.
• Partner with core and cross-functional teams to create the next-generation database engine powering ServiceNow.

To be successful in this role you have:

• Extensive experience with CI/CD systems, task runner scripts, and/or benchmarking tools
• A background in professional software development
• Hands-on experience with scripting languages like Ruby, Python, shell scripts
• A passion for automation and when everything runs autonomously and smoothly.
• Experience with external integrations against Azure, AWS and GCP
• Some knowledge of SQL, knowledge of MariaDB and/or Postgres is a plus.
• Solid understanding and experience with agile software development methodologies
• Strong problem-solving and analytical skills with an aptitude for learning new technologies.

Qualifications

• 4+ years of experience developing professional software.
• 3+ years of experience with CI/CD systems such as Jenkins or TeamCity
• Proven track record in the development of automation scripts and integration of automated tests
• Experience with SQL

Nice to have:

• Foundational database administration skills are a plus.
• Some Experience with low-level languages such as C/C++

WJ24

For positions in the Bay Area, we offer a base pay of $151,900 - $258,100 plus