Sr Manager, Operational Excellence - Shockwave

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Strategy & Corporate Development

Job Sub Function:

Business Innovation & Integration

Job Category:

Professional

All Job Posting Locations:

Santa Clara, California, United States of America

Job Description:

Johnson & Johnson is hiring for a Sr Manager, Operational Excellence – Shockwave to join our team located in Santa Clara, CA.

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Ready to join a team that’s pioneering the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Our Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.

Position Overview

Shockwave Medial is recruiting for a Senior Manager of Operational Excellence, Strategic Culture and Capability Management for the Global Operations and IT Organization.  This role is based in Santa Clara, California and will support Global Operations and IT.  As a lead, you will provide strategic direction and execution of the Capability building, Communication, Change Management, Culture and Engagement of the Global and regional teams.   The areas of responsibilities will be focused on overall efficiency, effectiveness, and performance:

• Functional Capability Management: Design and deliver programs to build employee skills that will enable the execution of the Global Strategy.

• Internal Communication and Change Management: focus on messaging, cascading and alignment of the Global strategy at all levels of the organization.  This communication will keep employees focused, engaged and informed while helping the teams navigate change through transformation.   

• OpEx Culture: focus on the development, deploying, coaching and performance tracking of the ideal Key Behavior to achieve the desired results for our business.

Essential Job Functions

Functional Capability Management 

• Lead the design and strategic deployment of robust functional competency frameworks, skill matrices, and training pathways aligned with critical technical and operational processes  

• Collaborate with leadership, SMEs, and BUHR to conduct comprehensive capability gap analyses, identifying current and future skill requirements for operational excellence, optimal culture, regulatory compliance, and technological/process advancements  

• Develop and implement systematic approaches for capability assessment, validation, and continuous upgrading of critical tech/operational skills, ensuring our workforce meets and exceeds industry standards, forecasted requirements, and emerging needs 

• Design, oversee, and/or support programs that ensure the targeted development of functional capabilities, translating identified gaps into actionable strategies for skill acquisition, proficiency building, and knowledge transfer within teams/functions 

• Measure and report on the impact of functional capability development initiatives on operational metrics such as efficiency, quality, yield, and cycle time, using data to refine and enhance future interventions 

• Build organizational capability beyond the OpEx team in deployment of improvement methodologies, systems, tools, and practices in the organization (such as design for manufacturing, Shingo systems/principles, Lean problem-solving tools, change management)

Communication and Change Management

• Develop and implement communication plans to articulate the vision, progress, and impact of strategic initiatives across all levels of the Global Ops organization 

• Act as a change champion, effectively communicating the "why" behind operation