Commercial Claims & Litigation Manager

Division or Field Office:

Claims Division

Department of Position: Claims Department 

Work from:

Home in the Northeast Region  Salary Range:

$97,388.00 - $155,567.00 *

salary range is for this level and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

 

At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. 

Benefits That Go Beyond The Basics

We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.
   

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

 

Position Summary

Manages staff responsible for commercial claims activities. Develops and evaluates claims handling and litigation procedures. Actively supports and promotes corporate objectives and strategic plans including projects, presentations, and regional/branch collaborations.

 

• The successful candidate will work from home and preferably live within the Northeast Region, most specifically in the Philadelphia Branch area.
• The successful candidate will manage employees handling complex commercial claims and litigation
• Minimal travel will be necessary.

Duties and Responsibilities

• Manages overall operations of designated area of authority. Interviews, hires, trains and directs personnel. Prepares and conducts performance assessments, coordinates discipline, and oversees Employee development as required.
• Makes recommendations to and participates in developing and evaluating claims procedures.
• Reviews claims correspondence and maintain working knowledge of files and reserves as necessary. Counsels claims personnel on further activity.
• Conducts research to resolve coverage or unusual questions within designated authority.
• Assists in evaluating and handling suits.
• Responds to complaints and inquiries. 
• Develops metrics and reports to monitor the quality of  claims handling, procedures and expenses.  Deliver findings, reports, and recommendations.
• Act as a liaison to other ERIE divisions on claims-related matters.

The first seven duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requeste