Vice President, Global Marketing & Digital Wealth Global Creative Team, Resource Manager

About this role

The Team:

The Global Marketing & Digital Wealth organization at BlackRock is a forward-looking, globally connected team at the center of the firm’s most high-impact priorities. We are architects of growth, working across functions and markets to unlock opportunities and accelerate outcomes for the business. In collaboration with both internal and external partners, we design the conditions for success—delivering next-generation campaigns, brand platforms, communications, training, and client experiences. Our work is powered by world-class centers of excellence spanning content strategy, research & analytics, and digital platforms & experiences.

 

Role and Impact:

The Resource Manager is a foundational role within the in-house global creative agency, responsible for bringing a tech- and AI-first mindset, operational rigor and excellence in delivery to all aspects of day-to-day operations. This position oversees effective workflow management and the strategic allocation of resources across a team of designers and copywriters spanning three continents.

 

The Resource Manager brings a strategic lens to project intake, ensuring clarity of requirements and aligning creative resources to support the firm’s highest commercial priorities. A strong emphasis on leveraging technology and AI to streamline processes, enhance efficiency, and elevate delivery quality is essential to success in this role.

The Resource Manager partners closely with a broad network of internal stakeholders to enable successful project delivery and also serves as the primary vendor manager for key platforms and partners.

 

Responsibilities:

·         Oversee and drive workflow management and efficient resource allocation for 19+ designers and copywriters across multiple time zones.

·         Assess and interpret creative requests from a variety of internal partners, determining scope, urgency and prioritization; filter or redirect work that falls outside the team's remit.

·         Maintain an understanding of individual designers’ strengths and capabilities to ensure optimal project pairing.

·         Build and cultivate relationships with key business partners, interpreting their future needs to facilitate effective forward planning and pipeline management.

·         Collaborate closely with account managers to ensure accurate resourcing, clarity of timelines and smooth project delivery.

·         Assemble the above information into an effective, efficient and flexible workflow process that effortlessly supports our delivery of creative work.

·         Regularly communicate workflow trends, capacity considerations and potential risks to the creative leadership team.

·         Lead weekly traffic meetings and maintain workflow reporting to enable clear capacity planning.

·         Own use of our internal workflow management software (Workfront)

·         Serve as primary point of contact for budgets, vendors and contracts that fall under our creative remit.

 

Core Skills:​ 

·         Strong operational mindset with the ability to support strategic planning when needed.

·         Brings an open, future-focused mindset—particularly around technology and AI adoption

·         Demonstrated ability to manage stakeholder expectations and negotiate deadlines when required.

·         Natural organizational ability, strong attention to detail and sound decision-making judgement are core requirements.

·         Self-motivated, proactive problem-solver; must be calm under pressure with a track record of navigating deadlines smoothly.

 

Qualifications:

·         5-10 years’ experience managing complex workflows in a creative/digital/design/marketing agency or in-house studio.

·         Experience working across global teams and time zones is a significant advantage.

 

For Atlanta, GA Only the salary range for this position is USD$120,000.00 - USD$165,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits inclu