Sr. Organizational Change Manager - (12 month contract) (US)

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software. At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose. Join us and be part of a team that is making a real impact. To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
Position Summary:Reporting to the VP of Organizational Change, the Sr. Organizational Change Consultant will play a critical role in driving and managing the execution of organizational change plans and initiatives across a portfolio of complex, high-impact, interconnected projects. This role is focused on building, executing and measuring customized change plans and strategies through partnership with executive leadership, people leaders and employees from both our Senior Care and Acute & Payer Business Units, and across multiple cross-functional teams, including Finance, Legal, Human Resources, Office of the CIO, Customer Success, Customer Experience, Professional Services, Customer Support & Operations, Product & Engineering Operations, Marketing, Sales & Partnerships, Mergers & Acquisitions. The Sr. Consultant will work both independently and with other change and project leaders to identify, manage and mitigate risks to projects within their assigned portfolio. In addition, they will provide hands-on guidance and mentorship to project team and change network members to ensure the successful planning, execution, and adoption of these transformative projects, and facilitate the development of an organizational change capability and culture more broadly within the organization.
This position is ideal for an experienced change management professional who has the proven ability and passion to lead multifaceted change efforts and drive a culture of continuous improvement across a rapidly growing, scaling, and maturing technology organization. If you are a change management expert with a track record of driving successful organizational transformations in the technology sector, this is the chance to drive positive change and make a significant impact in a mission-driven company, with a highly collaborative and innovative work culture.

Key Responsibilities:

• Own and manage the Change Plan for a portfolio of interconnected multi-year projects.
• Leverage existing organizational change tools and frameworks to develop, manage, and refine comprehensive change strategies and transition plans for complex, high-impact organizational initiatives. 
• Ensure all change and project plan aspects are integrated for seamless execution and address any issues or resistance that may arise during implementation to facilitate successful adoption in alignment with company objectives, technology requirements and talent capabilities.
• Develop and execute customized stakeholder readiness, engagement and communications plans that implement the right tactics at the right time to support and enable employees to adopt desired changes at all levels of the organization, while also facilitating broad, company-wide awareness and support for change efforts.
• Partner with and influence executive and senior leaders to build consensus around the need for change plan(s), to define change objectives of multiple project streams, and to ensure alignment and the appropriate prioritization of activities and resources across the portfolio.
• Proactively manage escalations by effectively partnering with senior business leaders within the project(s)/program.
• Lead engagement of change champion network(s) across the portfolio and partner with them to implement creative change management tactics where needed to address unique stakeholder ne