Senior Manager, Clinical Solutions Delivery - Evinova

About Evinova:

Evinova is a pioneering health tech business with a mission to transform billions of patients’ lives through technology, data, and innovative delivery practices. We deliver globally-scaled digital health solutions that are science-based, evidence-led, and human experience-driven—serving clinical trial sponsors, research organizations, care teams, and patients across 40+ countries. 

Our platform accelerates clinical development, elevates patient experiences, and enables better health outcomes. Join Evinova to be part of a diverse team using digital tools to improve patient insights. We believe that when unexpected teams come together, bold thinking is unleashed, inspiring life-changing medicines and digital solutions. 

About the role:

We are seeking a dynamic and expert Senior Manager, Clinical Solutions Delivery to lead and mentor our growing team of Clinical Solution Analysts (CSAs). This is a player-coach role: you will lead by example, actively contributing to study delivery while crafting the team’s development, improving processes, and driving strategic impact across our delivery portfolio. 

You will operate at the intersection of product expertise and study execution for our customers, collaborating closely with cross-functional teams to optimize clinical trial delivery and ensure outstanding outcomes. In addition, you will work alongside our product team, providing valuable input on feature development and improvements that support our mission to deliver market-leading digital health solutions. 

The Senior Manager, Clinical Solutions Delivery will serve as the product subject matter expert within delivery, ensuring accurate study design and configuration for clinical trials. This position requires deep experience in clinical study setup, strong leadership capabilities, and a passion for understanding product functionality and industry best practices. You will foster best practices, influence improvements, and foster a culture of innovation and excellence across the team. 

Accountabilities:

• Leadership and Development of the Team: Supervise and support a group of Clinical Solution Analysts, offering direction, mentoring, and opportunities for professional growth. Foster a collaborative, high-performing culture focused on quality and innovation. 

• Hands-On Customer Delivery: Actively contribute as a CSA, supporting study design, configuration, and validation activities for customer projects to ensure successful delivery of clinical trials. 

• Product Subject Matter Expertise: Serve as the delivery SME for product capabilities, maintaining deep knowledge of configuration workflows and industry standards. 

• Resource Allocation & Prioritization: Determine team priorities in alignment with portfolio needs and allocate resources effectively to meet delivery commitments and quality standards. 

• Expert in End-to-End Delivery: Ensure delivery excellence across all phases of study execution, from planning to go-live, leveraging deep understanding of the full delivery lifecycle. 

• Cross-Functional Collaboration: Work closely with other members of Delivery leadership and Product teams to improve processes, influence enhancements, and align on strategic goals. Find opportunities to improve study setup processes and implement effective strategies throughout the team. 

• Pre-Sales Support: Partner with the Commercial team to assess solution feasibility, ensuring proposed configurations align with product capabilities and delivery timelines. 

• Knowledge Sharing & Training: Develop mechanisms for sharing product knowledge and study design expertise within the