Jobs and Careers

Director, Quality Assurance

Overland Park, United Statesfull_timeVerifiedPosted 12 Aug 2025

About the role

Company Overview

Shamrock Trading Corporation is the parent company of a family of brands in transportation services, finance, and technology. Headquartered in Overland Park, KS, Shamrock is frequently recognized among the “Best Places to Work” in Kansas City and Chicago and was most recently recognized as one of America’s top 100 “Most Loved Workplaces” by Newsweek. We also have offices in Atlanta, Chicago, Dallas, Ft. Lauderdale, Houston, Laredo, Nashville, and Phoenix. Overland Park is a great place to live, work and play, being conveniently located within driving distance of everything Kansas City has to offer. Housed within the heart of Overland Park, our offices include 4 gorgeous towers on the East and West sides of Metcalf Ave. With a heavy community presence and a winning culture, Shamrock is a great place to work in Overland Park! With an average annual revenue growth of 25% over several decades, Shamrock’s success is attributed to three key factors: hiring the best people, cultivating long-term relationships with our customers, and continually evolving in the marketplace. Responsibilities Shamrock Trading Corporation is looking for a Director of Quality Assurance to lead our quality efforts across a modern agile organization. This position is responsible for the quality strategy and execution for software products supporting key business units under the Shamrock umbrella. Incumbents work closely with the Product team, Stakeholders, and other IT departments to coordinate quality assurance efforts within projects. You will play a leading role in managing the delivery of large cross-functional projects. This position will collaborate to define core quality assurance development objectives to deliver the best product with the most efficient use of company resources. You will actively mentor managers and members of the QA team, improving their skills, their knowledge of our systems, and their ability to get things done.

Leadership and mentoring to the quality assurance team, including both manual testing and automated testing. (50%) Responsible for the overall quality assurance platform design.
Serves as an expert in all aspects of software quality assurance and the software testing life cycle.
Define and scale a modern QA strategy and roadmap that aligns with an Agile and continuous delivery environment.
Builds and maintains team culture across local and remote employees.
Be an expert in the products developed by the development team and have a strong understanding of the software development life cycle.
Relies on extensive experience and judgment to plan and accomplish goals.
Prototyping or planning POCs justifying new technologies. Actively leading the team in investigating and innovating modern technology solutions to solve business problems.
Technical project management for multiple complex QA projects. (20%)
Lead and organize QA Intake initiatives with the team across all Shamrock Technology.
Consult on complex projects and is considered the top-level contributor/specialist. A wide degree of creativity and latitude is expected.
Estimates and recommends project resource allocations to upper management.
Delegates resources and coordinates testing responsibilities across multiple complex projects within many products.
Oversee reporting to demonstrate the value of the QA team and identify bottlenecks in the testing process.
Lead monthly summary meetings with senior stakeholders to communicate progress and align strategic priorities across initiatives.
Consults with end users to test and debug applications to meet client needs

Qualifications

Bachelor’s degree in computer science or equivalent work experience
6+ years’ experience of software development and deployment of distributed multi-tier applications
5+ years’ experience of QA leadership experience with emphasis on automated testing
Be able to thrive in an ambiguous environment – where change is the only constant
Detailed oriented to ensure that project success is paramount
Strong verbal and communication skills
Strong analytical skills and an out-of-the-box thinker