Director/Senior Director, Insights

This role can be based out of our Washington DC, New York, New Jersey or Chicago office

Avoq is seeking an exceptionally talented research leader to define and propel the future of our award-winning Insights team. Armed with a state-of-the-art suite of data tools, technology, and methodologies, Avoq’s Insights team is our engine for industry-leading innovation and actionable research that informs data-driven, best-in-class strategies for our clients.

WHO YOU ARE

Senior Team Leader – You will have strong team and project management abilities that enable you to cultivate the talent and skills of team members, establish templates and processes that create consistency in high quality research products, and ensure the team’s pipeline of projects are efficiently scoped and effectively delivered.

Business Driver – You will be involved in the highest priority new business and client assignments, helping define and pitch insights activities that put research at the center of client strategy development and execution. You will also play a key role in driving the business impact of the insights team, including revenue tracking and profitability.

Subject Matter Expert – You will be looked to as the preeminent research expert within the insights team, across Avoq, and by the firm’s largest clients, serving as a critical resource in devising research methodologies, scoping projects, , divvying out assignments, and presenting findings and actionable recommendations to clients and account teams.

Data Strategist – You will be able to pinpoint and translate key findings of research to help clients and account teams achieve a wide array of reputation, business, and policy objectives across a diverse range of sectors and situations. You will possess experience or be willing to learn how insights supports specific tactics, such as media relations, paid advertising, stakeholder engagement, content strategy, message development, rapid response, and more.

Research Maven – You will possess a deep background in quantitative or qualitative research and be willing to learn the ins and outs of Avoq’s methodologies and suite of data tools and research products, which track issues across different sectors and geographies. Ideally, you will have experience with some of these tools but must have an interest in and aptitude for building a skillset in areas like social listening, media intelligence, legislative and policy tracking, and market research. Avoq will provide training and onboarding to facilitate this learning process.

Storyteller – Data needs to tell a story. You must have a natural curiosity about the world, cause and effect events, and uncovering “the why” behind the data. You will work with colleagues to synthesize your findings into compelling actionable recommendations and presentations and be able to confidently articulate these stories to internal and external audiences.

WHAT YOU’LL DO

• Use data to uncover insights about trends and situations involving news, social media, advertising, public policy, and communications
• Leverage research and data-driven findings to make connections and deliver insights relevant to strategic assignments
• Identify key takeaways, implications for brands, and actionable recommendations as though its second nature
• Design and explain methodology and present insights to clients
• Take ownership of projects through the course of their lifecycle, outline action plans and process, and provide oversight to junior team members
• Demonstrate initiation and innovation to improve process and work product
• Manage the day-to-day capacity and resourcing of team members
• Drive team performance through an action-oriented approach to project management and execution and comfort asserting yourself as a critical firm-wide subject matter expert on research matters
• Cultivate firm-wide knowledge of research by conceptualizing educational and upskilling opportunities for staff at all levels, including training materials, templates, and workshops
• Champion thought leadership that showcases Avoq’s expertise to external audiences through the lens of timely issues
• Help to set the business strategy of the team, including how we track revenue, scope and price projects, and cross-sell insights products and services to enhance integration of research across the firm’s client base
• Assist in building a vision for the future of our team, how insights is shaping our industry, and have a voice in shaping the direction of the team

Requirements

YOUR EXPERIENCE

As a qualified candidate, you have 10+ years of work experience in all areas below:

• Quickly analyze complex client situations to understand t