Sr. Business Analyst - Erlanger, KY

Job Description

Sr. Business Analyst - Erlanger, KY
Exempt level position. 

Position Summary: 
The Senior Business Analyst – MAPICS is an experienced functional and technical contributor within the Global Applications organization, responsible for delivering and supporting the Infor XA (MAPICS) platform. This role serves as a key liaison between business stakeholders and technology teams, translating complex business requirements into scalable ERP solutions. The Senior Business Analyst brings deep knowledge of MAPICS functionality and AS400-based custom enhancements, leading end-to-end solution design and delivery across manufacturing, supply chain, finance, and related domains. This individual plays a senior role in requirements gathering, fit/gap analysis, functional design, testing, and the build and maintenance of custom enhancements to ensure the MAPICS environment meets current and evolving business needs. 

Job Responsibilities: 

• Provide functional and technical expertise in MAPICS (Infor XA) across manufacturing, supply chain, finance, and sales. 
• Evaluate functional design specifications and recommend optimal technical designs and solutions. 
• Lead requirements gathering sessions with business stakeholders, translating needs into detailed functional specifications and solution designs. 
• Perform fit/gap analysis against MAPICS standard functionality to identify customization or configuration needs. 
• Design, build, and maintain custom enhancements within the MAPICS ecosystem, leveraging AS400 technologies including RPG, CLLE, and DB2/SQL. 
• Collaborate with development resources to ensure technical solutions align with functional requirements and enterprise standards. 
• Lead functional testing, including test case development, execution, and defect tracking for enhancements, patches, and upgrades. 
• Support integrations between MAPICS and external systems, contributing to design specifications and testing activities. 
• Provide production support including incident triage, root cause analysis, and resolution for MAPICS-related issues. 
• Author and maintain high-quality documentation including functional design documents, process flows, test scripts, and user guides. 
• Facilitate end-user training and knowledge transfer to support adoption of new or changed functionality. 
• Partner with the MAPICS Lead on enhancement roadmap planning, release management, and continuous improvement initiatives. 
• Ensure solutions adhere to SOX controls, change management standards, and IT governance requirements.
• Mentor junior team members through technical design reviews, promoting consistency, scalability, and development best practices. 
• Support M&A integration activities including data migration, system onboarding, and process harmonization as needed. 
• Support internal and external audits related to ERP controls and change management processes 

Job Requirements:  

• 8 years of experience as a Business Analyst with strong focus on Infor XA / MAPICS ERP. 
• Proven hands-on experience building and maintaining custom enhancements on the AS400 (IBM i) platform, including RPG, MQs, CLLE, and SQL/DB2. 
• Deep functional knowledge of MAPICS modules across manufacturing, supply chain, order management, and/or finance. 
• Strong experience in requirements analysis, functional design, fit/gap assessment, and solution documentation. 
• Experience with ERP testing methodologies including unit, integration, and user acceptance testing. 
• Familiarity with MAPICS integration patterns and data exchange approaches (EDI, APIs, flat files, etc.). 
• Understanding of SOX compliance, IT change management, and ERP governance practices. 
• Strong analytical, problem-solving, and organizational skills with a high attention to detail. 
• Excellent communication and facilitation skills; ability to engage effectively with both business and technical stakeholders. 
• Ability to work independently and within globally distributed, cross-functional teams. 
• Experience with ERP upgrade or modernization projects is a plus. 
• Bachelor's degree in Information Systems, Business, Engineering, or a related field preferred. 

Before applying for an exempt, non-exempt or hourly job opportunity, you are expected to initiate a discussion and share your intentions with your supervisor.  * If you’ve been in your current position for more than 18 months, supervisor approval is not required.  * If you’ve been in your current position for less than 18 months, verbal supervisor approval is required.  
​Hiring Manager-Michael Stachnik   ​
Recruiter- Sapna Upadhyay
 

City

Erlanger

State

KY