Sr. Manager - Global RBAC Operations

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Micron Technology is seeking a highly qualified operations manager to lead our global access controls program. This role will be responsible for the operational and implementation pillars of Micron’s Role-Based Access Control (RBAC) and Entitlement Policy Management System (EPMS) programs, responsible for protecting Micron’s valuable systems and information. These programs are regularly reviewed by our company executives and board of directors, highlighting their critical importance within the organization.

The Sr. Manager will be based in the US and will lead teams located in India and Mexico. This position offers the opportunity to be highly influential at a company-wide level, regularly partnering with collaborators across the network to ensure our access control solutions support our "zero trust" initiative. You will work closely with the program core team to make critical decisions about strategy, drive operational improvements, and incorporate industry-leading practices to build a world-class operations team.

Key Responsibilities:

• Leadership & Team Management: Lead the RBAC and EPMS teams in Mexico and India, ensuring efficient and effective access management services. Foster team development, morale, and career growth.

• Operational Excellence: Align the teams to standardized practices, ensuring outstanding customer support and minimal impact on business operations. Handle access requests, troubleshooting, application onboarding, and entitlement policy setup.

• Performance Monitoring: Define operational and performance metrics, monitor team and individual performance, and ensure the program's health through audits and proactive maintenance.

• Collaboration: Partner with global security leaders, site, and area representatives across the Micron network to support the "zero trust" initiative and enable "need-to-know-only" access.

• Strategic Planning: Develop short and long-term plans for tactical and strategic execution. Work to reduce and eliminate roadblocks.

• Program Advancement: Lead complex projects to enhance the program, improve operational maturity, and implement efficient solutions, automation, and reporting. New capabilities are regularly added to the program, requiring agility and the ability to enhance current methods to support these advancements.

• Travel & Flexibility: Expect some travel to Mexico and India. Candidates must have flexibility to work across different time zones.

Qualifications & Skills:

• Extensive experience with Micron’s manufacturing environment, extended areas outside of manufacturing, organizational structure, and software applications is highly desirable.

• Proven leadership skills with the ability to manage multiple levels of direct and indirect reports. Experience working with shift teams, passdowns, balancing workloads, ensuring team coverage, defining and aligning standards and practices.

• Strong mentorship and motivational skills, fostering a culture of continuous improvement, growth mindset, and professional development.

• Consistent record of setting challenging performance targets, SMART goals, crafting quality metrics, and leading teams to success in meeting those targets.

• Considerable experience with hiring and onboarding new team members.

• Strong problem-solving, analytical, and prioritization skills.

• Excellent communication and social skills, comfortable interacting with technical, non-technical, and leadership teams.

• Experience in the IAM domain, with knowledge of the latest industry trends and advancements in IAM technologies and practices (preferred).

Education and Experience:

• 15+ years of professional experience in operations or identity & access management (Micron experience preferred)

• Experienced people leader with the abovementioned qualifications

• Bachelor's or Master's degree in Engineering, Information Security, Cyber Security, Computer Science, or a related field

As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future.  We offer a choice of medical, dental and vision plans in all locations enab