Job Description

Reporting to the VP, US Store Operations, this role focuses on enhancing sales processes, developing innovative strategies, and identifying productivity opportunities that result in multi-million dollars in savings year over year. This person will be a forward-thinking leader who can multi-task and operate in a fast-based retail environment. The ideal candidate will have a proven track record of operational excellence and the ability to drive sales and improve margins.

This position is part of a Hybrid work arrangement based in Raleigh, NC requiring four days a week in office. This role will require travel 50% of the time.

Essential Duties and Responsibilities include the following: other duties may be assigned:

• Sales Strategy Development: Create and implement comprehensive sales strategies that drive growth and enhance productivity across the sales organization.

• Lead and Implement Productivity Measures: Responsible for the design, implementation, and ongoing evaluation of the stores organization to reduce costs and improve business profitability.

• Significant cross functional collaboration to influence outcomes to drive sales and productivity across the Enterprise. 

• Stakeholder Engagement: Communicate effectively with stakeholders at all levels to promote the sales development and influence organizational buy-in and execution.

• Data Analysis: Utilize sales data and market research to inform decision-making and strategic initiatives which includes monitoring industry climate and national trends relevant to retail operations.

• Deep understanding of all functions of the enterprise, including store operations, logistics, merchandising, inventory, and pricing that impact productivity and service.

• Team Leadership: Lead, mentor, and develop a high-performing team, fostering a culture of continuous improvement and accountability.

• Identify gaps and lead the team to produce the programs that equip store teams with the skills and knowledge to succeed, including product training, sales techniques, and industry knowledge.

QUALIFICATIONS:

• Bachelor’s degree in Business, Marketing, or a related field; MBA preferred

• 15+ years of experience in sales management, with a minimum of 5 years in a leadership role.

• Strong organizational skills including setting priorities, planning, structuring project deliverables, and problem solving.

• Proven track record of effectively managing conflict, resolving issues, mitigating risks and influencing leaders. ability to drive sales growth and improve productivity within a sales organization.

• Strong analytical skills with the ability to interpret data and make data-driven decisions.

• Exceptional leadership and team-building skills.

• Excellent communication and presentation skills.

• Proficiency in CRM software and sales analytics tools.

• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.

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