Senior Director, Product Management

Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. And we do it at scale – last fiscal year our customers used Braze to send approximately 1.5 trillion messages to billions of monthly active users.

But we’re so much more than our platform. Although we’ve recently grown to a team of over 1,300 people, Braze still buzzes with energy, collaboration, and transparency. We value curiosity, individuality, and tenacity—as part of the team, you’ll be encouraged to take your seat at the table and create your own destiny. Our values are inspired by our employees, which means Braze is a place where you can truly be yourself. We're growing, with a focus on building for the long term under tenured leadership and continuing to evolve for the better.

Need more proof? Braze is proudly certified as a Great Place to Work® in the U.S. and the UK. In 2022, Braze ranked #1 on Fortune’s Best Small and Medium Workplace in New York, #5 on Fortune’s Best Workplaces for Millennials in the US, and #11 on Fortune’s Best Medium Sized Workplace for Women in the UK. 

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Tokyo, and Toronto.

WHAT WE'RE LOOKING FOR

We are seeking a Product Management Leader to join our team, leading product for Braze’s infrastructure teams. Product Management teams at Braze build the product roadmap for a given product area, and work closely with engineers and product designers to bring new products to life. 

You’ll lead product management for Braze’s Base Product division, which owns critical product and technology areas that are essential to the company's continued growth. You’ll be responsible for building and leading product management for teams that run many of the core user workflows that Braze customers use to send billions of messages every day, spanning orchestration, user targeting, data ingestion, reporting, and more. Product areas range from our flagship journey creation product Canvas, to our AI Predictive Suite, to our User Segmentation offerings. 

*Title is flexible commensurate with experience, interview performance, and strength of references. 

WHAT YOU'LL DO

• Lead teams to design and develop the product roadmap for the Braze Base Product division, ensuring that we are building the right products to support our growing customer-base
• Deeply understand our customers, market, and technology environment. Braze operates in a rapidly evolving technology ecosystem, and staying on top of the landscape in which we operate is a key responsibility for product managers
• Collaborate closely with Designers, Engineers, UX Researchers, Product Managers, and Product Marketing counterparts across the business to scope effective solutions and ensure that we’re building excellent products

WHO YOU ARE

• 7+ years of Product Management experience. Given the technical nature of the Infrastructure product domain, experience as an engineer will also be considered
• 3+ years of experience as a manager of PMs
• Experience hiring and coaching a team of PMs
• Strong communication, collaboration, organization, and leadership skills, particularly the ability to work with cross-functional stakeholders and balance multiple projects and priorities at once
• Experience at a high-growth technology company
• Experience working on high-scale technical products

BONUS

• Experience in enterprise SaaS
• Experience at a high-scale technology company (we operate at the scale of billions of users)
• Experience working on marketing technology or customer engagement products
• Software engineering experience
• Experience as a CEO / CTO / CPO

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $248,000 and $352,000/year with an expected On Target Earnings (OTE) between $310,000 and $370,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

WHAT WE OFFER<