Senior Manager, Product Design

Senior Manager, Product Design

 

We’re currently seeking a Senior Manager, Product Design to join our Experience Design Organization.

The Site design team at Capital One is a diverse group of product designers shaping the future of Capitalone.com. This team is responsible for developing standards for Capital One’s pre-customer web experience and partners with lines of business to develop a robust library of reusable components, templates, and guidelines. They also enable experimentation and personalization within Capitalone.com. Finally, the Site design team leads design for the associate experience of the Site, considering the tools content authors use to publish site content.

Role Expectations 

As a Senior Manager of Product Design, you’ll combine your craft expertise and people leadership skills with an understanding of our customers and the business to co-create innovative solutions to complex problems, drive product strategy and create a thriving team culture of high performing designers.

Here are some of the expected competencies for this role:

Product Design Expertise: Demonstrate established expertise in product design, leveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, help to oversee and optimize the use of appropriate tools, platforms, frameworks and design systems and work with your team to develop artifacts that may include vision stories, journey maps, blueprints, high-fidelity designs and prototypes

Leadership: Reinforce a positive and inclusive team environment, set goals aligned to broader portfolio strategy, manage stakeholders, remove barriers and train and develop designers who are empowered to reach their potential and enabled to help the business to achieve its goals

Strategic Direction: You'll shape product direction and outcomes by leveraging deep design expertise, user insights, and business understanding. You'll drive alignment across product, tech, and business partners, ensuring user needs are central to our overall strategy and enabling bold, innovative solutions to complex problems.

Human-Centered: Advocate for human-centered methodologies that align customer needs and business goals by applying data, research insights, design expertise and a mature perspective to problem-solving across the portfolio 

Business-Focused: Demonstrate strong knowledge of products, processes, customers, competitors and broader market trends and use that knowledge to shape how Design should engage (i.e., actively managing the portfolio, pivoting, redirecting and broadening and narrowing scope, as needed)

Problem-Solving: Demonstrate an expertise in tech and data capabilities and emerging technologies and use this knowledge to form innovative design strategies and help your cross-functional team move faster and navigate limitations in service of bold technological solutions

Collaboration: Engage partner expertise and perspectives from across the organization to support workstream projects and identify the people needed to move the work forward, embracing compromise to solve strategic challenges and deliver the best results

Communication: Present work across levels and job functions, modeling a strategic human-centered approach that integrates design frameworks, data and research insights to make the complex accessible, influence stakeholders and achieve desired results

The ideal candidate has a strong portfolio demonstrating your leadership, process, results and impact.

Basic Qualifications

• At least 6 years of experience in a Product Design role

• At least 6 years of experience in design and prototyping tools such as Figma

• At least 2 years of experience in a people leadership role

Preferred Qualifications

• 8+ years of experience in a Product Design role

• 8+ years of experience in design and prototyping tools such as Figma

• Experience working with and contributing to an established design system

• Experience collaborating with product, tech and business leaders

• Experience leading design projects or teams

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

 

The minimum and maximum full-time annual salaries for this