Senior Systems Lead

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret/SCI

Clearance Level Must Be Able to Obtain:

Top Secret/SCI

Suitability:

Public Trust/Other Required:

None

Job Family:

Systems Engineering

Job Qualifications:

Skills:

Certifications:

Security+, CE - Sec+ CE

Experience:

US Citizenship Required:

Yes

Job Description:

Job Description:

GDIT is looking for a Senior Systems Lead to direct all aspects of systems operations and projects for the USCENTCOM Information Technology Services (CITS) Program supporting the USCENTCOM J6 in Tampa, FL.

Duties and Responsibilities: As the Information Technology Systems Branch Lead for the CITS Program, assists with leading Core Services, Cloud, GCCS, Integration Lab and Software Engineering teams. Provides subject matter expertise on systems capabilities in support of the USCENTCOM Commander’s highest priorities though implementation of disciplined program, project, and engineering processes. Provides support to the Change, Incident and Problem Management processes and maintains awareness and coordination with all aspects of Major Incident and Event Management. Additionally, ensures that all associated projects, initiatives, and processes are in conformance with the organization's established policies, procedures, and objectives. Supports Service Design and Transition actions and implements Continual Service Improvement tasks in coordination with operations teams. Drives vendor engagements to ensure responsive Tier IV support and to ensure technology innovation analysis to best inform future enterprise consideration.

Additional Responsibilities:

- Maintain key customer relationships to support strategic tech insertion and lifecycle replacement of IT hardware for the entire IT Enterprise

- Implement best practices for the Enterprise to include ITIL, Agile, PMBOK frameworks for delivering IT Services work that include use of MS Project Scheduling, Detailed Resource Planning, performance tracking, and workload prioritization of the combined teams to effectively meet customer milestones

- Support the development of status work products, to include briefing materials that showcase accurate service delivery metrics and team performance to mission outcomes

- Work with the CSI Lead and evaluate impacts of recommended initiatives and projects and drive delivery of advanced ITSM processes and tooling solutions that meet the customers use cases

- Champion organizational change management efforts that impact internal engineering, operations, and service delivery operations within programs technical teams

- Directly support teams with unique Service Delivery related strategy and design, and partner with the operations team to bring designed capabilities online and deployed across the environment

- Partner with the quality team to implement an effective quality management program that covers all elements of technical delivery to measure and provide insights into customer experience

Education and/or Certifications:
Required:

- Bachelor’s Degree with a focus in computer science, engineering, or a related field of study and at least 8 years of experience

- ITIL 4 Foundation Certification

- Applicable DoD 8140 or DoD 8570 Certification

Desired:

- Master’s Degree with a focus in computer science, engineering, or a related field of study

Required Skills:

- 6 years+ of progressive technical implementation, team leadership, and customer relationship experience

- Skilled in utilizing best practice engineering methods

- Experience leading program execution of service strategy, design, and transition to Operations and Sustainment for a large Defense customer

- Experience in strategic planning, including contributing recommendations with supporting data and preparing and executing action plans

- Proven proficiency in analyzing, evaluating, and overcoming program risks across multiple project teams

- Demonstrated knowledge of incident management, problem management, change management, Knowledge management as well as request fulfillment

- Possess a minimum of five years of experience supporting high-level and Senior Government Executive customers with IT requirements

Desired Skills:

- Experience with USCENTCOM and familiarity with its mission

- Knowledge and familiarity with USCENTCOM’s IT environment

Clearance Requirement:
- Active TS/SCI