Data & Insights Analyst

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Business Optimization Analytics team has a simple mission: we turn massive amounts of data into actionable insights that drive business value.  Our analytic director, consultants and data analysts work with Visa’s clients and staff to improve portfolio performance, program profitability and cardholder experiences. The Data & Insights Analyst will be a key member in Business Optimization Analytics team, within Client Services, supporting cross-border, affluent and mass activities based in Miami and responsible for building and deploying a single source of truth on insights, facts, and reporting.

As part of the Business Optimization Analytics team, the Analyst will help to deliver this vision to our clients.  In this role, you will use analytical skills, contextual business sense and a creative flair to solve real world business challenges for Visa issuing banks, acquirers and merchants.

Essential Functions

This role derives analytic insights on client performance and helps to deliver findings from those analyses to external and internal stakeholders.  Prior to completing an analysis, this role will formulate and source the necessary datasets from internal tools and platforms, rendering insights in compelling presentations and visualizations. 

Specific activities may include:

• Create and present analytic deliverables to internal and external Visa clients, colleagues in the analytics team, and other internal stakeholders with varying degrees of analytical and technical expertise
• Get to an understanding of root problems, define analytical objectives and formalize data requirements for various types of analyses.
• Combine and analyze disparate data sources and derive insights in a Big Data environment
• Proactively facilitate the overall analytic delivery strategy for the organization
• Compare client performance against industry best practices with a shrewd eye toward identifying performance and/or profitability improvement opportunity
• Develop presentations of complex data and content for clients in an accurate, understandable, and engaging manner

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications
• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications
• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• A minimum of 2-4 years’ experience working in data analysis and/or insight delivery with a proven record of creating business value from data
• 4-year college degree in a quantitative field
• Basic level of proficiency manipulating data from a variety of sources - Big data skills (Hadoop, Hive, Spark) and/or SQL skills required
• Experience visualizing data with tools like Tableau
• Strong verbal, written, and interpersonal skills are required
• Must be proficient in all MS Office applications with advanced Excel spreadsheet skills
• Visa experience or knowledge of the payments industry is a plus
• Must speak fluent English and Spanish

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal