Mobile Hose Testing Supervisor

LGG INDUSTRIAL 

LGG INDUSTRIAL is a solutions-driven national distributor of hoses, gaskets, and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support across North America. 

We desire to create an employee-centric place to work, a place where you can develop your skills and grow as a professional. We provide training and advancement opportunities to build a career and life-work integration to keep you at your best. 

Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates. We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture. For more information, please visit www.lggindustrial.com 

ABOUT THIS OPPORTUNITY  

Role Profile 

Position: Mobile Hose Testing Supervisor

Job Location: Houston, TX

Job Type: Full-Time 

Status: Non-Exempt

Summary of the Role  

The Mobile Hose Testing Supervisor is a hands-on leader who can manage activities related to the functioning of the mobile hose testing team to meet or exceed customer expectations and to achieve team results and company goals while meeting operating revenue, growth, and service. In addition, the Mobile Hose Testing Supervisor establishes and maintains effective relationships with their staff, customer contacts, carriers and other vendors.  Reports to the Manager – Hose Management Program. 

Responsibilities  

• Must maintain 100% commitment to safety policies and procedures 

• Supervise staff, including training, setting expectations and daily objectives while holding team members accountable, including progressive discipline 

• Plan, organize, direct, manage and evaluate all mobile hose testing activities 

• Good understanding of overall Quality process and documentation 

• Communicate general and quality-related concerns to management/End User 

• Provide onsite customer service and directly interfaces with the customer to review the job prior to work starting to ensure everyone is on the same page and after the job is complete to ensure customer satisfaction 

• Lead mobile hose testing team on jobs and works along with team to perform onsite customer hose testing 

• Understands tools and machinery applicable to the job 

• Cross trains in our other departments (instrumentation testing, valve automation, general warehousing) 

• Makes recommendations to management with respect to product and process improvement 

• Keep DOT requirements up to date for Company Vehicles 

• Coordinate and ensure the safety credentials for the team are met for customer visits 

• Perform other duties as trained and qualified for 

Skills and Abilities  

• Possess excellent customer service skills and the ability to interact with customers, and team-members in a professional manner 

• Must have excellent communication skills, both oral and written 

• Basic mechanical skills including the use of hand tools. 

• Basic computer skills including; internet and email. 

• Must be able to apply OSHA standards applicable and MSHA standards as applicable 

Minimum Qualifications 

• 21 years of age or older 

• High school diploma or equivalent required 

• 3 - 5 years of experience in industrial hose fabrication and testing or plant maintenance experience 

• 1-2 years of supervisory experience in a field service role preferred 

• Reliable transportation is a must 

• Ability to work overtime, as required 

• Ability to work nights and weekends, as required 

• Ability to interact professionally with all employees and customers 

• Must be able to work independently 

• Mechanically inclined; demonstrates and applies knowledge to maintenance and repair of industrial hose 

• A valid driver’s license, and a clean driving record are required; able to pass DOT and TWIC certification 

• Ability to safely drive a Company truck or other mechanical equipment 

• Ability to travel up to 80%