Regional Sales Operations Manager (m/f/d)

Job Summary

Are you passionate about driving sales efficiency and effectiveness in a dynamic, fast-paced environment? Do you excel at problem-solving, be able to analyze data to provide meaningful advice to improve business outcomes? Are you energized by collaborating with cross-functional teams to support strategic decision-making? Do you come to work every day with the drive to be part of something exceptional? If so, your search ends here. Join the Sales Operations team at NetApp! This position is aligned to our German Entity and is based in Munich.

 

As a Regional Sales Operations Manager, you will be responsible for:
Sales Forecasting & Performance Management

• Overseeing booking performance, forecasting, cadence, and execution of planning activities across assigned segments.

Sales Process & Operational Excellence

• Utilizing deep knowledge of the sales cycle, funnel management, and install base operations.
• Driving adoption and execution of key sales processes and initiatives, including:
• Deal motion and opportunity acceleration
• Implementation of Global Business Sales Processes
• Effective sales change management

Enhancing (internal) Customer Experience

• Supporting field teams in delivering a seamless customer journey across the lifecycle.
• Ensuring best-in-class processes and support to meet field and business needs.
• Improving sales productivity by increasing customer engagement time.
• Accelerating revenue by supporting faster and more frequent deal closures.
• Leading initiatives and delivering insights aligned with business objectives to enhance revenue, market share, and margin growth.

Pipeline & Deal Management
Support the teams to maintain pipeline hygiene and ensuring overall pipeline health
Supporting CRM, CPQ efforts, sales order adjustments, MNC splits

Job Requirements

• Excellent verbal and written communication skills.
• The ideal candidate should have 7+ years of experience in the technology sector, specifically in Sales Operations, Revenue Operations, or related functions. Preferably, they will have expertise in at least two of the following areas:
  • Planning cycles
  • Operating model development
  • Process improvement and design
  • Business analytics and insights
  • Chief of staff, business operations, or cadence management

Education

• A minimum degree level of education in a related or financial discipline
• A minimum of 5 years of experience is required. 7+ years of experience is preferred.
• Demonstrated ability to have completed multiple, moderately complex tasks
• Local native language + Business English required, an extra European language can be a benefit