Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.

As a Business Analyst Sr. within PNC's C/IB Business Technology organization, you can sit remotely within the PNC footprint.

This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.

As a Business Analyst Sr., you will be working in an Agile environment in support of CapitalStream (commercial underwriting system). You will be responsible for the day to day enhancements and resolution of issues for CapitalStream, as well as working with business partners to facilitate the changes.

Your responsibilities will include:

- working with business partners to identify enhancements and/or correction opportunities
- obtaining requirements from from the business
- writing use stories
- translating into technical requirements
- working with developers to implement

The ideal candidate will meet the following qualifications:

- experience writing user stories
- experience writing queries
- knowledge of and experience with SQL and Jira
- experience using or managing pages in Confluence would be beneficial
- an understanding of the Agile process
- commercial lending experience would be beneficial

This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.

Job Description

• Directs in the research, discovery, collection and interpretation of business requirements, and participates in the development and review of processes and procedures, workflow analytics, and reporting.
• Provides consultation to clients on business designs, problem solving and business analysis to support project management. Develops and maintains of all applicable policy and procedure documentation.
• Independently obtains and identifies the business requirements needed to carry out and improve applicable business processes. Provides expertise and problem-solving for clients and technology teams throughout the business analysis process.
• Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with stakeholders and technology teams on moderately complex business requirements, provides gap analysis and facilitates future business process modeling for clients.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures