Benefits Access Project Manager

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Office of Community Empowerment and Opportunity (CEO) provides leadership on issues of economic justice by advancing racial equity and inclusive growth to ensure that all Philadelphians share in the city’s prosperous future and by alleviating the immediate impact of poverty on individuals, families and communities.  CEO is Philadelphia’s Community Action Agency (CAA); CAAs are private or public agencies created by the 1964 Economic Opportunity Act and federally designated to receive Community Services Block Grant (CSBG) funding.

Guiding Principles (We believe…)

• The people of Philadelphia deserve the opportunity to live happy, healthy, full lives. 
• City Government should both recognize its culpability in creating and sustaining inequity and aspire to its responsibility to provide opportunities, represent the best interests, and promote the well-being of all residents. 
• People can offer meaningful insights into both personal experiences and how systems around them function. 
• Poverty is a deliberately created systemic issue and city government can lead in calling for justice and dismantling the barriers that often prevent opportunities. 

Values (How we work)

• Dignity: We actively respect our individual colleagues and people in the community.
• Inclusivity: Our work is more beneficial, valuable, and valid when our full range of experiences, knowledge, and skills can contribute.
• Persistence: We recognize the challenges inherent in this work, and when we get discouraged, we find ways to be resilient, lift each other up, and push forward.
• Accountability: We are transparent and honest about our plans, our actions, and our results.
• Honesty: We create a space to have healthy, honest dialogues about systems, people, and misconceptions and then communicate truthfully.

Job Description

Position Summary

The Benefits Access Project Manager is a dynamic, seasoned, and innovative leader. This position plays an essential role in enhancing the services provided by the Office of Community Empowerment and Opportunity (CEO) BenePhilly program, which maximizes the number of Philadelphians that receive the public benefits they are eligible for, including medical care, food assistance, utility assistance programs, and property tax relief.  CEO launched the BenePhilly program in 2013, and with our partners, submitted 6,300 applications for public benefits in 2024, and enrolled households in benefits valued at more than $8 million.  This program is housed in the Policy & Programs unit at CEO and works collaboratively with other units to reach Philly households.  The Benefits Access Project Manager is an integral part of the City’s Office of Community Empowerment and Opportunity (CEO), an agency within the Office of the Mayor of Philadelphia that directly supports the Mayor’s goal of economic opportunity for all.  CEO’s mission is to advance economic justice through racial equity, to increase mobility out of poverty and to ensure that all Philadelphians can share in the benefits of economic growth. CEO invests federal Community Services Block Grant funding and other resources to support this work. The Executive Director of CEO oversees the development and implementation of CEO’s economic justice and racial equity agenda.

CEO’s Strategic Framework and Policy Agenda 
The Benefits Access Project Manager advances CEO’s strategy to support and lead programs that provide opportunities for household stability and economic mobility, as well as helps advance CEO’s Polic