Restaurant General Manager
MOD PizzaAbout the role
MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve.
Because at MOD we don’t just make pizzas. We make pizzas that make the world a better place – a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility.
Compensation: $55,000 - $65,000
Wage will vary based on a candidate’s qualifications, competencies, experience, geographic location.
Restaurant General Manager Benefits:
- Quarterly performance bonus program earning up to $6,000 annually.
- Paid Sick Time
- 4 Weeks of Paid Vacation
- Medical, dental and vision insurance eligibility based on hours worked
- Paid Parental Leave
- FREE pizza, salad, and beverages
- Pet insurance
- Discounted gym membership
- Free counseling sessions
- 401(k) retirement
Overview
As a MOD Pizza General Manager, you contribute to the success of the MOD community by leading your restaurant and a team of squad to deliver the MOD commitment to your guests. This is a position that requires genuine love for people, business savvy, and a high level of care, and accountability. Your objective is to live, teach, and demonstrate MOD Pizza culture in all interactions with your squad and guests, while maintaining the profitability of your restaurant.
You will spend your time in two (2) key areas. The first is working shoulder to shoulder with your squad coaching and supporting them and modeling a great guest experience. The second is admin work, where you are focused on making business and community engagement plans as well as completing other GM specific tasks.
Success in this role is measured through managing the restaurant’s financial performance, and just as importantly, by developing others and inspiring them to reach their potential.
Key Responsibilities
- Provide leadership to the entire squad with additional focus on developing leadership capabilities in the restaurant. This is a leader of leaders role. Leading through other leaders is key to success in the GM role, by ensuring your delegations are executed, while keeping full accountability of all performance in the restaurant.
- Identify opportunities to improve and/or maintain restaurant performance and/or results, by regularly reviewing restaurant results and develop action plans to achieve success, using MOD tools (P&L, scorecard, etc.).
- Own restaurant staffing. Be proactive in building talent pipelines and seek support ahead of a crisis. Continuously work toward being a kind and compliant interviewer, utilizing the tools and trainings provided. Every candidate is a guest too, and we want to uplift the dignity of every applicant.
- Follow policies and timelines regarding all required employee processing and compliance documentation throughout employee lifecycle.
- Utilize MOD training plans to help move newly hired squad along on their learning journey, so they see the impact of their contributions quickly. Recognize that training is not static, by continuously assessing every learner and providing the right level of support and direction to execute MOD standards.
- Be a proactive community engagement ambassador, championing how MOD and the community lift each other up. Positively impact the restaurants’ financial performance through the execution of fundraising, catering, and other community initiatives.
- Utilize forecasts and the labor model to thoughtfully plan and distribute staffing and schedules in a timely manner. Accommodate schedule requests and flexibility, when possible, but not at the expense of appropriate staffing levels to deliver on the unique MOD experience.
- Maintain MOD’s Loss Prevention and Asset Protection procedures regarding cash handling, food safety, and restaurant safety & security.
- A key responsibility of a GM is to manage squad performance in the restaurant. This includes timely performance feedback and holding everyone accountable for following established sta
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