FWS Student Assistant, Academic Affairs

Overview

The mission of Laramie County Community College is to transform our students' lives through the power of inspired learning. Our over-arching goal is that our accomplishments as a community college will distinguish LCCC from others in the nation, in turn benefiting our communities and bringing pride to the Great State of Wyoming.  Our core values include Passion, Authenticity, and the Desire to Make a Difference. 

 

Job Summary:  Core responsibilities of this position include:

The Student Assistant position for LCCC is a part-time, non-benefited, position that requires current enrollment as an LCCC student and requires Federal Work Study eligibility. (Students may speak with the LCCC Student Hub and Financial Aid to determine if they are Federal Work Study eligible). This position is responsible for assisting offices throughout Academic Affairs with routine tasks that support the records retention operations of the department. These tasks include but are not limited to clerical work such as filing, scanning, sorting, data entry, copying and delivering paperwork; answering phones, providing general customer service and supporting special projects. Individuals in this position are expected to represent the department and LCCC in a professional manner and adhere to applicable policies and procedures.

 

Other tasks may be assigned based on contemporary institutional need.

 

Compensation: This is a classified, non-benefited position. Hourly wage: $11.29/hr. 

 

Tentative Start Date: As soon as reasonably possible.

Responsibilities

Essential Functions: – this position is Non-Exempt, i.e., is eligible for compensatory or overtime pay provisions of the FLSA.  This listing of essential duties is not all-inclusive, but representative; other duties may be assigned).

 

Office Support Functions: 

• Support the department through clerical tasks such as filing, scanning, sorting, copying, delivering paperwork and completing general errands as needed.
• Provide general customer service through answering phones, responding to visitors, and routing inquiries to the appropriate team member of the department.
• Support the department with special projects through completing tasks as assigned.
• Communicate and plan accordingly with the assigned supervisor to develop and establish a work schedule for the semester.
• Promptly communicate any changes to established schedules and seek advanced approval for known schedule conflicts or requests.
• Assist with data entry and records maintenance.
• Notify and elevate concerns to the appropriate supervisor regarding any issues, barriers, or concerns regarding task completion, customer concerns, or the general work environment.

Knowledge, Skills, and Abilities:

• Knowledge and ability with personal computing applications including the Microsoft Office Suite (e.g., Word, Excel, Outlook, and PowerPoint).
• Ability to maintain confidentiality standards.
• Ability to effectively communicate and collaborate with area supervisor to resolve work and college course scheduling conflicts.
• Ability to read and interpret instructions in oral, written, or diagrammatical form (e.g., a flow chart of a process).
• Excellent customer service skills; ability to communicate clearly with a variety of people, in one-to-one and small group settings – either face-to-face, by telephone, or by other electronic means.
• Ability to communicate in an informative manner and effectively listen.
• Ability to support time-based requests; able to function effectively in a multi-tasking, fast-paced environment with deadlines and frequent interruptions.
• Ability to respond to basic inquiries from faculty, staff, or other students.
• Knowledge of basic office equipment including computer, copier, and telephone.

Physical/Mental Demands:

• To successfully perform the essential functions of this position, an employee must be able to maintain appropriate composure and necessary confidentiality with regard to both past and current employee, student, and donor data; documents; issues; etc., and respect privacy needs of employees, students, donors.
• The ability to comply with highly inflexible deadlines is required to successfully perform the essential functions of this position; there will be multiple occurrences of sudden, urgent task completion required.
• While performing the essential functions of this position a variable work schedule may be required including long workdays, evenings, and weekends as needed.
• There may be occ