FULL-TIME SERVICE RECEPTIONIST - MIAMI ACURA

About Us:
At Hanania Automotive Group, we pride ourselves on delivering exceptional customer experiences. We are seeking a friendly and professional Receptionist to join our team and be the first point of contact for our valued customers.

Job Summary:
As a Receptionist, you will play a crucial role in ensuring smooth communication within our organization and providing a welcoming atmosphere for all visitors. You will be responsible for greeting customers, answering inquiries, managing calls, and maintaining the reception area.

What we offer:

• A competitive compensation package for your skills.
• A comprehensive benefits package, including health, dental, voluntary benefits and retirement plans, to ensure you're well-equipped.
• Ongoing training and development opportunities.
• A collaborative work culture within a reputable, family-owned business
• Great facilities and equipment that will make your efforts even more efficient.
• Exclusive employee discounts on vehicle purchases, parts, and services to reward your tireless efforts.

Key Responsibilities:

• Welcome with a Smile: Greet customers, guests, and visitors with warmth and professionalism, setting the tone for their experience.
• Connect and Assist: Answer phones efficiently, transfer calls, and take messages while providing helpful information to customers with genuine care.
• Handle Transactions: Assist customers with payments, ensuring a smooth and friendly checkout process.
• Refresh and Replenish: Keep our refreshment area stocked with snacks and beverages, creating a cozy space for visitors.
• Maintain an Inviting Atmosphere: Ensure the reception area is clean, organized, and inviting, reflecting our commitment to customer satisfaction.
• Collaborate and Communicate: Work closely with team members and departments, fostering a cooperative spirit and sharing important updates.
• Stay Organized: Complete closing transaction documents accurately and balance the cash drawer to maintain financial integrity.
• Adapt and Contribute: Be open to performing other duties as assigned, contributing to the overall success of our team.

What we need:

• High School Diploma or GED required.
• At least 1 year of experience in customer service.
• Proficiency in MS Office applications (Outlook, Excel, Word).
• Excellent written and verbal communication skills.
• Strong professional demeanor and appearance.
• Ability to work well with others and manage multiple phone lines.
• Must be flexible with shift availability.
• Ability to sit for prolonged periods and work on a computer.
• Must be able to lift up to 15 pounds and perform various physical tasks (bending, stretching, kneeling, squatting).
• A valid driver's license.
• Must pass background check and hair follicle drug screen.

APPLY TODAY! We look forward to welcoming you to our tea