Emergency Department Admitting Officer Full-time 7p-7a

Under general supervision, interviews patients to obtain necessary information, prepare admission/registration forms and performs other clerical/computer operational tasks related to the admission of inpatients and outpatients coming into our Medical Center.

Education:
HS or GED
Experience:
6 months’ experience. Emergency Department or Hospital experience preferred.
Skills:
• Knowledge in medical terminology.
• Skill in using computers.
• Skill in oral and written communication
• Skill in data analysis to gather and update statistics, logs, records and reports.
• Skill in customer service techniques.
• Ability to multi-task and prioritize.

Patient & Workplace Safety: 

• Employee has knowledge and understanding of patient and workforce safety as it relates to job duties. 

Patient Population: 

• Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable. 

Principal Duties and Responsibilities:
• Performs admitting functions, i.e. RTM, Meditech, Bedtracking, and communicates/informs RN, Clinical Unit Coordinator and/or Admin Coordinator
• Reports to work on time and be ready to work.
• Answer incoming calls within 3 rings and make outgoing calls as requested.
• Answers call bells and communicates/informs Tech and/or RN.
• Ensures patients are getting to testing on time.
• Ensure paperwork for downtime charting is fully stocked. Other clerical duties as assigned, such has stock paper in copiers/fax machines.
• Keep accurate logs of calls made. Ensures admission logs, ED physician and on-call physician lists are up to date.
• Update broken equipment/equipment repair log.
• Arrange for proper ambulance transports (such as Hart to Heart or Procare) for transfers.
• Copy paperwork for transfers to another facility, i.e. SEPH, nursing home or higher level of care.
• Order dietary trays as requested.
• Changing bed/linens and bring back patients, as requested.

All roles must demonstrate GBMC Values:

Respect

I will treat everyone with courtesy. I will foster a healing environment.

• Treats others with fairness, kindness, and respect for personal dignity and privacy

• Listens and responds appropriately to others’ needs, feelings, and capabilities

Excellence

I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.

• Meets and/or exceeds customer expectations
• Actively pursues learning and self-development
• Pays attention to detail; follows through

Accountability

I will be professional in the way I act, look and speak. I will take ownership to solve problems.

• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time

Teamwork

I will be engaged and collaborative. I will keep people informed.

• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Seeks out the ideas of others to reach the best solutions
• Acknowledges and celebrates the contribution of others

Ethical Behavior

I will always act with honesty and integrity. I will protect the patient.

• Demonstrates honesty, integrity and good judgment
• Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers

Results

I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.

• Embraces change and improvement in the work environment
• Continuously seeks to improve the quality of products/services
• Displays flexibility in dealing with new situations or obstacles
• Achieves results on time by focusing on priorities and manages time efficiently

Pay Range

$15.92 - $22.07

Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.

COVID-19 Vaccination

All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.

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