Director of Specialty Deposit & Payment Solutions

Join us today as the Director of Specialty Deposit & Payment Solutions!
First Business Bank is a Top Workplaces USA company, learn more here. 
At the heart of First Business Bank, we believe success comes down to putting people first. Our people are our priority — they embody ambition, experience, and client focus. The result is extremely engaged employees who provide unmatched client satisfaction. With comprehensive total rewards to support our team members, a commitment to valuing each other’s differences, and a focus on improving our communities, we are confident you’ll find the experience is your advantage. We’re delighted you’re considering joining us! OVERVIEWFirst Business Bank is seeking a Director of Specialty Deposit & Payment Solutions to drive the development and execution of cutting-edge solutions across a diverse range of industries. This role offers the opportunity to lead a high-impact team and shape the future of specialty deposits and payment solution products for clients in some of the most dynamic and regulated sectors. Key Responsibilities

• Lead the strategy, development, and delivery of specialty deposit and payment solutions tailored to the unique needs of clients across verticals including:
• Healthcare
• Higher Education
• Non-Profit Organizations
• Escrow and Title/Escrow/Data Services
• HOA and Property Management
• National Power and Utilities
• Professional Fiduciaries
• Class Action Administration Clients
• Manage and mentor a team of product and operations professionals focused on innovation, compliance, and client satisfaction.
• Collaborate cross-functionally with technology, compliance, sales, and operations teams to ensure seamless product integration and delivery.
• Stay ahead of market trends and regulatory changes to identify new opportunities and ensure solutions remain competitive and compliant.
• Build and maintain strong relationships with clients, industry partners, and regulatory bodies to support long-term growth and trust.
• Provide regular performance updates and strategic insights to senior leadership.

Qualifications

• Bachelor’s degree in Finance, Business Administration, or a related field.
• Proven leadership experience in financial services, with a focus on specialty deposit and payment solutions.
• Deep understanding of financial products, industry regulations, and operational best practices.
• Strong strategic thinking, analytical, and problem-solving skills.
• Excellent communication and relationship-building abilities.
• Experience working across multiple verticals and adapting solutions to meet diverse client needs.