Senior AI Automation Engineer - US (Remote)

Luxury Presence is the leading digital platform revolutionizing the real estate industry for agents, teams, and brokerages. Our award-winning websites, cutting-edge marketing solutions, and AI-powered mobile platform empower real estate professionals to grow their business, operate more efficiently, and deliver exceptional service to their clients. Trusted by over 80,000 real estate professionals, including 31 of the nation’s 100 top-performing agents as published in the Wall Street Journal, Luxury Presence continues to set the standard for innovation and excellence in real estate technology.
We’re looking for a thoughtful and technically skilled Senior AI Automation Engineer to join our operations team and lead the development of scalable, intelligent automation systems. In this role, you’ll design and implement workflows that reduce manual effort, improve data quality, and streamline internal operations.
You’ll be expected to bring a deep understanding of modern automation orchestration platforms, along with the discernment to apply AI where it delivers meaningful value—whether that’s integrating LLMs for summarization and classification, or enhancing decision-making logic with intelligent APIs.
You’ll own the full lifecycle of your solutions, from scoped requirements through build, testing, deployment, and iteration. Success in this role requires technical fluency, comfort working independently, and the ability to strike the right balance between innovation and reliability in a fast-moving environment.

What You’ll Do

• Build Automations – Develop and maintain end-to-end automations across systems using low-code/no-code iPaaS and RPA tools, ensuring reliability and scalability.
• Rapid Prototyping & Delivery – Quickly translate scoped automation needs into tangible solutions by spinning up lightweight proofs of concept or conducting feasibility assessments—delivering insights in short, iterative build cycles.
• Leverage APIs – Utilize various APIs to connect platforms, enrich process logic or data flows, and extend the capabilities of internal and third-party platforms.
• CRM Integration & Enhancement – Build workflows, optimize processes, and manage automation integrations between CRMs (i.e. Salesforce, Hubspot) and other internal tools.
• Data Structuring & Manipulation – Normalize, transform, and move JSON or other structured payloads cleanly through workflows to ensure clean handoffs and outputs in automations.
• Systems Improvement – Identify and recommend minor configuration changes, upgrades, and add-ons in CRM and automation platforms that pave the way for new functionality or improvements on existing and future automations and processes.
• Testing & QA – Validate solutions before handoff, build guardrails for fail-safe execution, and establish clear logging and error alerts.
• Documentation & Maintenance – Create clean technical documentation and ensure automations are reliable, maintainable, and scalable.

Who You Are

• 3–5 years of experience in an automation, process improvement, business operations, or systems enablement role in a high-growth environment where speed, detail, and autonomy are expected.
• Deep hands-on experience with low-code/no-code platforms such as: n8n, Zapier, Make, Workato, or others and strong technical familiarity with CRM systems, particularly HubSpot or Salesforce.
• Self-driven and adaptable — you’re a quick learner who can independently ramp up on new platforms, APIs, or tools, and enjoy figuring things out in fast-changing environments.
• Passionate about leveraging AI — You bring deep experience integrating LLMs or AI APIs (like OpenAI, Claude, or Gemini) into automation workflows to drive intelligent decision-making, classification, or summarization.
• An eye for system design and a bias toward curiosity — you ask “why,” not just “how,” and know how to balance perfection with pragmatism. You approach blockers with creativity, resourcefulness, and a problem-solving mindset.
• Act as an internal Product Owner for the tools and automations you build—owning their full lifecycle, from initial development to usability, documentation, iterative improvements, and long-term maintenance.
• Fluency with modern APIs and structured data — Confident working with structured data formats like JSON and XML, and experienced in consuming RESTful and GraphQL APIs using tools such as Postman or browser dev tools.
• Proficient in designing resilient, decision-based workflows — including complex conditional logic (branching, loops, filters, error handling), time-based automations (cron jobs, scheduled triggers), and asynchronous patterns (webhooks, polling, event-driven logic).