Senior Software Engineer, Orders Reporting API

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

To solve this problem, we expanded into software and built integrated solutions to help sellers sell online, manage inventory, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

Square’s purpose is economic empowerment; since the company’s beginning, we have been helping numerous people start and manage their own businesses. During the pandemic, many small businesses struggled, as they scrambled to adapt to going online to reach their customers.

The Orders team has a mission to enable sellers to reach their customers anywhere (e.g., buy online, pickup in store) and provide a seamless experience that today might only be available from much larger merchants. To attain this goal, we strive to build an Orders platform that empowers both teams at Square and an ecosystem of third-party developers to support our sellers in this bright future ahead.

This is a massive undertaking with huge challenges. We have a wide range of sellers with many different needs, and to meet those needs, we work with many partner teams at Square in navigating dependencies and intertwined technical / product ambiguities. As we scale to more sellers, we also have new obstacles to overcome on performance and reliability.

As a backend engineer on the rapidly growing and ambitious Orders Reporting API team, you will help build API solutions for our first and third-party customers that support our mission of empowering sellers to succeed by helping them throughout their entire business lifecycle. We are developing a new search and reporting  platform that unlocks self-serve, aggregation, and query capabilities of Orders data. Our solutions need to support high-volume with low-latency and be reliable.

You will:

• Help contribute to the architecture/development of the Orders reporting and search platform
• Help contribute to a culture of positivity, psychological safety, and inclusivity
• Collaborate with other engineers and PM’s across multiple teams to gather requirements, design, develop, test, launch, and maintain features
• Work within and provide suggestions to improve the processes we use to manage our work
• Be excited to develop the Orders ecosystem by solving  complex problems that require high availability and reliability
• Be on-call for the applications our team owns

If you share our passion for this mission and are eager to tackle these complex challenges, please reach out to us! 

Qualifications

You have:

• 6+ years of hands-on software engineering experience
• Experience with, and a passion for, creating and maintaining APIs
• Experience with complex distributed systems that require high throughput and reliability
• Experience with multi-component large size/scale systems
• Experience working on complex technical projects, e.g. cross-team programs 
• A strong sense of customer empathy and an interest in influencing the direction of the product

Nice-to-have:

• Experience with search systems (Elasticsearch, Solr) and/or scalable datastores (Aurora, DynamoDB, Snowflake, BigQuery, Spanner)
• Experience with orders systems (ecom, retail, restaurant, appointments, etc.)

Technologies we use and teach:

Java / MySQL / Elasticsearch / GraphQL / Protocol Buffers / gRPC / Kafka / git / Bazel

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.