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Residential Building Concierge - Link Apartments® QPN
Grubb PropertiesLong Island City, United Statesfull_timeVerifiedPosted 11 May 2026
💰 $48,000/yr($42,000/yr – $48,000/yr)
About the role
🏡 Join Our Team as a Residential Building Concierge!
Be the face of our community! As a Residential Building Concierge at Link Apartments® QPN, you’ll create a welcoming and safe environment for residents, guests, and visitors. From greeting guests and answering inquiries to managing deliveries and ensuring smooth building operations, you’ll play a key role in delivering top-notch customer service with a friendly, professional attitude.
Experience in mixed-use residential buildings or 5-star hotels is a plus, along with strong knowledge of local attractions to enhance the resident experience.
Salary Range: $21-$24 per hour, commensurate with experience
This is a prevailing wage role—compensation and benefits are based on federal, state, and/or local wage requirements.
What You'll Be Doing:
🛠️ What We’re Looking For:
💡 What Makes You a Great Fit?
You’re someone who:
📍 Job Details:
Be the face of our community! As a Residential Building Concierge at Link Apartments® QPN, you’ll create a welcoming and safe environment for residents, guests, and visitors. From greeting guests and answering inquiries to managing deliveries and ensuring smooth building operations, you’ll play a key role in delivering top-notch customer service with a friendly, professional attitude.
Experience in mixed-use residential buildings or 5-star hotels is a plus, along with strong knowledge of local attractions to enhance the resident experience.
Salary Range: $21-$24 per hour, commensurate with experience
This is a prevailing wage role—compensation and benefits are based on federal, state, and/or local wage requirements.
What You'll Be Doing:
- Welcome residents, guests, and visitors with a warm smile.
- Answer calls and questions, helping residents with anything they need.
- Keep the building safe by checking in visitors and monitoring common areas.
- Manage deliveries—receive, store, and notify residents when their packages arrive.
- Keep the front desk and package room tidy and organized.
- Assist with planning fun community events for residents.
- Help the maintenance team by logging service requests and following up.
- Announce food deliveries and guests when needed.
- Stay calm and act quickly during emergencies, following safety guidelines.
🛠️ What We’re Looking For:
- High school diploma or equivalent.
- Love helping people and have 1-2 years of customer service experience.
- Have a positive attitude and strong communication skills.
- Know how to stay organized and handle multiple tasks at once.
- Have basic computer skills (Microsoft Office knowledge is a plus).
- Are dependable, friendly, and a team player.
- Know the local scene (best coffee shops, restaurants, etc.)—that’s a bonus!
- Experience with Yardi is helpful but not required—we’ll train you!
💡 What Makes You a Great Fit?
You’re someone who:
- Works hard – You take pride in doing your job well and supporting the team.
- Works together – You’re a team player who jumps in to help when needed.
- Loves great customer service – You go the extra mile to make people feel welcome.
- Humble – You put the team first and lift others up.
- Driven – You’re eager to learn, grow, and take on new challenges.
- People-smart – You know how to read a room and handle different situations calmly and kindly.
📍 Job Details:
- Location: Link Apartments® QPN — 25-01 Queens Plaza N, Long Island City, NY 11101
- Schedule: Friday-Tuesday, 3pm-11pm EST (Wednesday and Thursday off)
- Physical Requirements: Frequent walking, stair climbing, and lifting up to 25 lbs.
- Work Environment: Office setting and residential buildings
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