Senior Program Manager

Company:

Marsh McLennan Agency

Description:

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Senior Program Manager MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As a Senior Program Manager, you will be responsible for overseeing the planning, execution, and successful delivery of integrations, system implementations, and all IT changes for large scale complex projects. In this role, you will ensure that the overall program is delivered on time, within scope, and within budget. Your leadership will be crucial in managing cross-functional teams and driving collaboration across departments.

You will execute program delivery strategies and look to enhance project management practices and improve operational efficiency. Collaborating closely with stakeholders, you will define program objectives, scope, and deliverables, ensuring alignment with business needs and priorities.

In addition to monitoring program performance and managing resources, you will oversee delivery operations, ensuring that all projects are executed smoothly and efficiently. You will also play a key role in change management, ensuring that transitions are seamless and that stakeholders are engaged throughout the process.

Mentoring and empowering your team will be essential, fostering a culture of continuous improvement and innovation. Staying updated on industry trends and best practices, you will evaluate new tools and methodologies to enhance our program delivery capabilities.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• Program Management Methodologies: Strong knowledge of program management methodologies (e.g., Agile, Waterfall, PRINCE2) and best practices to ensure effective project execution.

• Multi-Project Management: Ability to manage multiple projects simultaneously while ensuring quality and adherence to timelines, effectively prioritizing tasks and resources.

• Stakeholder Collaboration: Experience in collaborating with both technical and non-technical stakeholders, effectively communicating complex concepts and project requirements to drive alignment and support.

• Analytical and Problem-Solving Skills: Strong analytical and problem-solving skills, with a track record of driving organizational change and improvement through effective program delivery.

• Communication and Change Management Expertise: Excellent communication, and interpersonal skills, with experience in leading change management initiatives, ensuring stakeholder engagement and smooth transitions during program implementations.

• Financial Management: Proven ability to manage yearly budgets for program delivery, ensuring financial resources are allocated effectively to support project initiatives and objectives.

• Operational Efficiency Focus: A commitment to enhancing operational efficiency through the implementation of best practices and continuous improvement methodologies.

These additional qualifications are a plus, but not required to apply:

• Bachelor’s degree in Business Administration, Project Management, or a related field; Master’s degree or MBA preferred.

• 10+ years of experience in program or project management, with a focus on leadership roles.

• Relevant certifications (e.g., PMP, Agile certifications).

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering

• Tuition reimbursement and professional development opportunities

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