Lead Mental Health Technician

Shift Available:

 11p- 7a, Sunday - Thurs. 

POSITION SUMMARY:

The Lead Mental Health Technician oversees daily shift operations and staff to ensure safe, therapeutic, and structured care, reporting directly to the Mental Health Technician Manager. This role supports clinical goals through direct patient care, supervision, and crisis intervention. The position also collaborates closely with the Director of Nursing to maintain a cohesive, patient-centered care environment.

JOB-SPECIFIC RESPONSIBILITIES:

•    Service 

o    Consistently supports and communicates the Mission, Vision, and Values of Nexus Health Systems

o    Upholds the Standards of conduct and corporate compliance

o    Demonstrates honest behavior in all matters. To the best of the employee’s knowledge and understanding, complies with all Federal and State laws and regulations.

o    Maintains the privacy and security of all confidential and protected health information. Uses and discloses only that information which is necessary to perform the function of the job.

o    Adheres to all Nexus Health Systems policies on Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI)

o    Collaborates effectively with colleagues and other departments to ensure seamless service delivery.

•    Clinical Excellence

o    Overall responsible for the shift, ensuring adherence to policies and procedures, and completion of necessary documentation.

o    Manages and directs mental health technicians on shift.

o    Manages shift schedules to reduce overtime.

o    Provides support to mental health technicians in appropriate therapeutic interventions.

o    Manages and ensures adherence to the daily schedule for residents, including adequate supervision.

o    Reports concerns regarding training or compliance to the Mental Health Technician Manager.

o    Provides care that promotes safety, comfort, and a therapeutic environment.

o    Directs supervision of patients/residents.

o    Prevents and manages crisis situations, including verbal conflicts and emotional dysregulation.

o    Role models appropriate behaviors, attitudes, social skills, and self-care.

o    Reinforces therapeutic treatment goals through Positive Behavior Interventions and Supports.

o    Utilizes de-escalation skills for verbal de-escalation and containment.

o    Assists residents with activities of daily living and providing crisis intervention as needed.

o    Leads milieu activities for non-clinical groups and participates in activities for the clinical groups.

o    Participates in the development and implementation of patient treatment programs.

o    Maintains age-appropriate rules and enforcing behavioral management systems.

o    Observes clinical staff methods and participating in treatment plan implementation.

•    Patient Experience and Advocacy

o    Transports patients to and from appointments and treatments as appropriate.

o    Maintains a therapeutic environment that respects patient dignity and promotes comfort.

o    Role models positive behaviors and social skills.

o    Ensures confidentiality of patient records.

•    Quality Assurance and Compliance

o    Ensures all activities adhere to healthcare regulations and organizational policies.

o    Participates in quality improvement initiatives to enhance service delivery.

o    Promotes a culture of patient safety which results in the identification and reduction of unsafe practices.

o    Completes all required documentation accurately and timely.

o    Maintains established institutional policies and procedures, including quality assurance programs and safety standards.

o    Adheres to facility policies and procedures.

•    Professional Growth and Continuing Education

o    Completes annual education requirements.

o    Maintains competency, as evidenced by completion of competency validation requirements.

o    Maintains competency and knowledge of current standards of practice, trends, and developments.

o    Participates in relevant workshops, seminars, and continui