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Receiving Agent (Full Time) - InterContinental Houston

IHG
TX, United States, United Statesfull_timeVerifiedPosted 7 Jan 2026

About the role

Your Day-to-Day

People

  • Cooperates, coordinates and communicates with other departments in matters concerning receiving related matters and internal control
  • Liaise with DOF/ADOF and Department Heads on purchasing problems
  • Attend to vendor, Department Heads and other employees’ enquiries in relation to receiving of goods or services

Financial Returns

  • Ensure that the supplies are correct as per the order and business needs and are as per the purchase order.
  • Maintain internal controls over the requisitioning and issuing of items; direct the delivery of supplies to appropriate departments or storage areas; and ensure reports and records are updated and forwarded to the appropriate contact for payment/ further processing, based on hotel policies and procedures.
  • Ensure cleanliness and organization in all work areas.
  • To check all the supplies are in good condition upon receiving & deliver immediate information to supplier and procurement department in case any rejection/defect in same.
  • Acknowledging the supplies to vendors on receiving of proper documents in respect.
  • Prompt and quick dispatch of the material to respective kitchens, departments and stores.
  • Ensuring great quality of the material.
  • Strict control over the expiry date items.
  • To ensure beverage store items are properly recorded and documented on timely manner.
  • Strict implementation of the CSA and achieve 100% score in CSA Audit of Purchasing & Receiving category
  • Performs related duties and special tasks assigned by Manager of Finance & Business Support.

Guest Experience

  • Build and maintain positive relationships with all internal customers and suppliers in order to exceed their needs
  • Take action to address these needs in order to exceed their expectations
  • Notify departments concerned of arriving materials so that items may be removed promptly from receiving area.
  • Ensure that all incoming merchandise is undamaged, in quantities as indicated in the accompanying invoice/delivery docket and meets the IHG quality standards

Responsible Business

  • Establishes adequate record keeping
  • Establishes standard purchasing specifications
  • Ensures products and resources are assigned to the appropriate department and billed accordingly
  • Strict implementation of the Control Self-Assessment (CSA) and achieve 100% score in CSA Audit of Purchasing & Receiving category
  • Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines
  • Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
  • Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
  • Initiate action to correct a hazardous situation and notify supervisors of potential dangers
  • Log security incidents and accidents in accordance with hotel requirements

QUALIFICATION AND REQUIREMENTS

High school diploma or equivalent and 1 year experience in receiving, purchasing or accounting function; or an equivalent combination of education and work experience. Must be proficient in BrichStreet Systems. Ability to speak fluent English required. Other languages preferred.

This job requires the ability to perform the following:

  • Carrying or lifting items weighing up to 100 pounds
  • Standing up and moving about the hotel
  • Communicating with other people
  • Handling objects, supplies boxes of merchandise, etc.
  • Bending, stooping, kneeling, crouching, reaching

Other

  • Reading and writing abilities are utilized often in reviewing purchase orders, contracts for service, and completing related reports
  • Mathematical skills are used frequently to perform calculations, reconcile account balances, etc.
  • Frequent contact with guests and outside vendors is necessary to resolve billing issues or answer questions.
  • Strong customer service skills are

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Company

IHG

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