Security Shift Manager

Description

Benefits of Working at Nisqually Red Wind Casino Include:

• FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
• FREE Short-Term Disability, Life and Accident Insurance
• FREE Meal during shift
• FREE gaming license renewals
• Paid Time Off
• Floating holidays
• 401(K) Retirement Program (match up to 4%)
• Tuition Reimbursement
• Health & Wellbeing Reimbursements
• Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
• Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
• Flex spending and Dependent care spending
• Career advancement opportunities
• Periodic Team Member contests and giveaways
• Team Member dining and gift shop discounts

POSITION OBJECTIVE: Provide comprehensive supervision of Team Members and security operations on the assigned shift. Monitor and address guest compliance with casino regulations, policies, and procedures. Collaborate with other departments to resolve incidents.

Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities

Our Vision: Creating incredible experiences.

Our Core Values: Integrity, Communication, Diversity, Accountability, Respect, Teamwork

JOB SUMMARY: Manage Security Department operations on the assigned shift, ensuring safety, asset protection, and policy compliance. Supervise and develop Security Team Members while addressing guest incidents, including resolving policy violations, issuing warnings, or barring guests as needed. Collaborate with other department leadership to provide support for escalated guest incidents. Coordinate with Security Management and the Nisqually Tribal Gaming Agency to address alleged criminal or regulatory matters. Assist in implementing security policies and procedures to maintain a safe environment for guests and Team Members.

Requirements

QUALIFICATIONS

Required skills and knowledge:

• High school diploma or GED certificate.
• 4 years of experience and/or training in first responder, law enforcement, or security.
• 3 years of security experience in the gaming industry at a similarly sized property.
• 3 years of supervisory experience.
• An equivalent combination of education, training, and experience will be considered.
• Must have a valid driver’s license and provide a driver’s abstract that must not contain any disqualifying events per the NRWC Safe Driver Policy.
• Knowledge of security and surveillance systems and safety procedures.
• Ability to obtain First Aid/CPR/AED student and instructor certifications.
• Ability to obtain conflict resolution, defensive tactics, and handcuffing student and instructor certifications.
• Basic math skills.
• Advanced report writing skills.
• Intermediate computer skills.
• Pass NRWC pre-employment testing.
• Ability to work any shift including weekends and holidays.
• Ability to obtain a Class III Gaming License.

Preferred skills and knowledge:

• Casino supervisory experience.
• Bi-lingual.
• Knowledge of Tribal-State compact, Nisqually Tribal Internal Controls, and NRWC internal controls.
• Table games protection knowledge.
• Experience with medium to high security locks and keys, such as Medeco, ASSA, Corbin, Etc.
• Ability to manage people.

PHYSICAL REQUIREMENTS:

• Ability to bend, reach, push, pull, squat and lift up to 75 lbs.
• Ability to sit, stand or continuously move for assigned shift.
• Manual and finger dexterity for operation of personal computer and routine paperwork.
• Ability to frequently to sit; stand; walk; use hands to finger; handle, feel, or grip objects; stretch and/or reach with hands and arms; stoop; kneel; crouch or work in cramped or awkward positions; repetitive motions. Must be able to continuously climb and descend stairs safely.
• Ability to tolerate a noisy, smoke-filled environment; or to be outside for long periods of time and may be exposed to the outside weather.

ESSENTIAL FUNCTIONS OF THE JOB:

• Account for lost and found property in accordance with established department procedures.
• Assume primary supervisory responsibility for designated shift in absence