Patient Access Associate

<p class="MsoNormal">The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who serves as the first point of contact for patients. In this pivotal role, the PAR ensures a positive patient experience during the registration and admission processes by accurately collecting essential demographic and financial information.</p><p class="MsoListParagraphCxSpFirst" style="margin-left: 40.5pt">1.<span style="font: 7.0pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Patient Identification and Documentation:</p><p class="MsoListParagraphCxSpMiddle" style="margin-left: 1.0in"><span style="font-family: Symbol">·<span style="font: 7.0pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span>Greet patients and visitors courteously and professionally.</p><p class="MsoListParagraphCxSpMiddle" style="margin-left: 1.0in"><span style="font-family: Symbol">·<span style="font: 7.0pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span>Accurately identify patients in the Master Patient Index to reduce erroneous duplicate medical records, maintaining a 98% accuracy rate in medical record creation.</p><p class="MsoListParagraphCxSpMiddle" style="margin-left: 1.0in"><span style="font-family: Symbol">·<span style="font: 7.0pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span>Update demographics per legal identification.</p><p class="MsoListParagraphCxSpMiddle" style="margin-left: 1.0in"><span style="font-family: Symbol">·<span style="font: 7.0pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span>Verify the information on armbands before placing them on patients.</p><p class="MsoListParagraphCxSpMiddle" style="margin-left: 1.0in"><span style="font-family: Symbol">·<span style="font: 7.0pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span>Explain all required documents verbally, obtain signatures appropriately, and document any inability to obtain signatures correctly, including immediate scanning into EMR, per process.</p><p class="MsoListParagraphCxSpLast" style="margin-left: 1.0in"><span style="font-family: Symbol">·<span style=&q