Sales Account Manager

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

Overview:

Sells the organizations products and/or services to an assigned set of customers or a geographic region. This account assignment may include some accounts with minimal account share or even pure prospects, but the majority of the role is focused on expanding relationships with existing customers. Responsible for the direct sales process and achieving sales targets. Is in charge of sales expansion and introduces new products and services to existing clients.

Responsibilities:

• Work is typically performed under no supervision, with only guidance about overall goals and objectives.
• Usually receive minimal to no guidance about how to complete work objectives.
• Must be able to define work based on evaluation of short term and long term goals of the department.
• Able to independently evaluate processes, identify areas of improvement, and incorporate into overall work objectives.
• Manage a group of customers to achieve designated sales target levels.
• Develop profitable business with new and existing customers.
• Possess and apply detailed product knowledge as well as thorough knowledge of clients business.
• Responsible for the direct sales process, aiming at meeting and/or exceeding sales targets.
• Responsible for leading and completing RFP’s as well as leading contractual negotiations and documentation.
• Is in charge of sales expansion, introduce new products/services to clients and organize visits to current and potential clients.
• Submit short and long-range sales plans and prepare sales strategies utilizing available marketing programs to reach nominated targets.
• Responsible for retaining long-term customer relationships with established clients.
• Ensure that clients receive high quality customer service.
• Inform clients of new products and services as they are introduced.
• Utilize Salesforce daily.
• Orchestrate and align internal resources to support client needs.
• Performs other related duties and participates in special projects as assigned.

Qualifications

• Bachelor degree in discipline related to functional work or role with 3-5 years of relevant work experience OR demonstrated ability to meet the job requirements through a comparable number of years of applicable work
• experience.
• Able to apply broad work experience and knowledge when analyzing complex problems.
• Must be able to multitask to manage existing business as well as focus on new growth.
• Must be able consistently identify critical elements, variables and alternatives to develop solutions.
• Must be able to organize/prioritize existing resources and incorporate new information, as needed, to implement the most effective solutions.
• Able to communicate clearly and courteously with those who need to know of decisions/actions/problems.
• Able to apply excellent business acumen and collaborative skills when resolving problems.
• Able to apply excellent functional computer knowledge in utilizing Microsoft Windows, MAC, or other technical tools in completing assignments.
• Able to apply expertise in all the tools or applications used to complete work assignments.
• Able to mentor junior level team members in the use of tools and/or systems in the position.
• Requires excellent communication skills with ability to state messages in a clear manner by using language that is easy for others to understand.
• Able to explain programs policies and procedures in language that is understood by others.
• Must be able to modify communication style both formal and informal to match the appropriate level of the audience targeted. Requires strong understanding of the impact of a message on the organization or customer.
• Able to write with the clarity and precision necessary for the work being performed.
• Salesforce.com knowledge and usage preferred
• Valid Driver’s License
• Additional job requirements may be listed on the staffing requisition.

Additional Information

All your information will be kept confidential according to EEO guidelines.

The national pay range for this role is $76,600 to $120,000 / year. The pay range may be slightly lower or higher based on