Server

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.

Job Description:

Amherst College invites applications for the Server position. The Server is a full-time, year-round position, starting at $19.35 per hour. Given Amherst’s distinction as one of the most diverse liberal arts colleges in the country, the successful candidate will demonstrate the ways in which they bring value to and will work towards supporting a broadly diverse community.

The Server supports the efforts of Amherst College Dining Services in providing the diverse campus community with excellent service and production of our menus. This position assists the culinary team with the production and implementation of menu items. This individual takes appropriate actions to support a diverse workforce and participates in the College's efforts to create a respectful, inclusive, and welcoming work environment. 

The Dining Services Server, having knowledge of all ingredients, is committed to quality and excellent customer service. The Server works on the food lines and/or other service areas as assigned. Ensures all food items, proper serving utensils, and menu signage are ready for service; and cleans the line during and after service. This role engages with the community at each meal to build connections and a sense of belonging for all. Verifies that all foods served are done so at the highest quality to preserve both the integrity of but also the safety of the food being served. 

The work schedule varies and corresponds to the College’s operational needs. As our work is central to student life and their needs occur at a variety of times throughout the day, week, and year and in such, a flexible schedule with extended shift times is required. In addition, the position is designated as providing essential services and may be required to report to work, or remain on duty even when the College is closed.  

Summary of Responsibilities:

• Set up food lines by preparing, cleaning, and managing service equipment, prepare needed utensils and equipment prior to meal service, ensure all sanitation measures are followed for safe service of food

• Serves and restocks food for service

• Finalizes food items for service to include garnishing, shingling, or otherwise placing foods for superior presentation

• Prepares for and takes action to communicate with the culinary staff for all needed items to continue service without interruption, and prepares for periods of peak guest demand

• In a thorough and detailed manner, cleans the station after each meal period and resets it for the next meal period

• Delivers excellent customer service to our diverse college campus community; engages with each guest while serving them; builds relationships and uses the names of guests when possible; creates a sense of belonging and community, welcomes each guest fondly and genuinely

Communication and Workday

• Regularly checking your amherst.edu email is required to stay up to date on college-wide and departmental communications

  • This includes communication by email, message boards, and the Daily Mammoth

  • Important information is shared through these communications that affect your job and help you stay up to date on departmental-specific updates, upcoming meetings, and events

• Use  Workday to manage clocking in and out for shifts, time off requests, and all other functions required to manage your personal information

Qualifications:

Required

• Basic math skills

• Strong time management skills, including the ability to follow verbal and written communications

• Excellent customer service skills, organizational, and interpersonal skills 

• Ability to work independently and as a member of a team 

• Able to work extra shifts and/or overtime if needed

• Successful completion of a pre-employment physical and lift test

• Commitment to effectively working with a diverse community

• Successful completion of required reference and background checks

Preferred

• High school or vocational school