Warehouse Operations Manager (West Chester, OH)

JOIN US AND “CREATE YOUR VISION”

ABOUT THE ROLE 

S&S Activewear is looking for a skilled Operations Manager to oversee the operations at our West Chester, OH Distribution Center. The ideal candidate will play a key role in developing and executing the strategic objectives for the Distribution Center. This position will be responsible for managing all operational processes, including planning, organizing, and overseeing receiving, inventory, and shipping functions to ensure smooth and efficient operations while meeting customer demands. The Operations Manager will lead and direct DC activities to meet business goals through strong leadership, cost management, productivity enhancement, risk mitigation, and ensuring compliance with strategic standards.

ABOUT US

S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs, and accessories. We pride ourselves on being the “critical link” that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. 

Our success has compounded since the Company’s humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations, and fulfillment for a diverse range of customers across channels and business sizes.  We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees, and suppliers through our core values of service, deep relationships, innovation, continuous improvement, and accountability. 

SCHEDULE

Monday - Friday, Full Time, Exempt 

ONSITE - West Chester, OH 

BENEFITS

• Vacation, Personal, and Sick time.
• Medical, Dental, Vision, Life Insurance, Short/Long term disability.
• Flexible Spending Account.
• 401K with 3% company contribution.
• Discounts on brand name apparel.
• Employee events

WHAT YOU WILL DO

• Cultivate a work environment that fosters employee inclusion, recognition, and open communication.
• Build and maintain strong employee relations to attract, retain, and motivate top talent.
• Translate company strategies into actionable plans that enable the Distribution Center to execute and support these initiatives effectively.
• Delegate projects and tasks within your area of responsibility to ensure optimal execution.
• Lead the hiring, training, evaluation, and development of management-level team members.
• Develop and implement operating strategies to support future growth, enhance quality, and reduce operating costs.
• Champion and maintain a safe working environment for all employees, promoting a culture of safety.
• Ensure compliance with all company policies, as well as federal, state, and local OSHA regulations.
• Oversee and direct significant facility changes upon corporate office approval.
• Maintain clear and effective communication between the facility and corporate office.
• Lead, mentor, and develop the local management and leadership team to achieve business goals.
• Establish and uphold local standards, measurement tools, and processes to ensure operational efficiency.
• Drive the implementation of new technologies and systems to improve operations.
• Ensure customer expectations, particularly for high-demand wholesale clients, are consistently met or exceeded.
• Participate in cross-functional and cross-facility initiatives to drive process improvements.
• Ensure timely upkeep and repair of facility equipment to maintain operational continuity.
• Collaborate with other departments to proactively resolve operational issues.
• Enforce company policies and procedures to maintain consistency and accountability across operations.
• Encourage a culture of teamwork, discipline, and strong work ethic among employees.
• Promote and enforce strict adherence to Standard Operating Procedures (SOPs) throughout warehouse functions.
• Provide support as a valued member of the broader Distribution team, assisting in other areas as needed.

WHAT WE’