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VTC Team Lead
VMD CorpWashington, United Statesfull_timeVerifiedPosted 25 Mar 2025
About the role
As a Vision, Mission, and Driven company, VMD has been delivering information technology solutions to the Federal government in Agile Engineering, Cybersecurity, and Critical Infrastructure Protection since 2002. Our mission has now expanded, and we have merged with Xcelerate Solutions to revolutionize end-to-end enterprise security. Together we are committed to protecting our nation’s citizens, critical infrastructure, and resources. Why Join VMD Corp? At VMD, now a part of Xcelerate Solutions, you have the opportunity to thrive in your career and become a Game Changer. The quality and talent of our people is what drives our success. We embrace an employee-first culture and make it a priority to provide professional development opportunities that foster career growth. We help protect American Citizens and the nation’s most critical infrastructure by working alongside our customers and delivering game changing solutions to strengthen their missions. We believe our passion and commitment to achieve our customers' goals and solve their most critical challenges defines who we are. We don’t just dream big, we act on it – through teamwork, dedication, and resilience.
Learn more about VMD culture here: VMD Culture About the Mission You Will Join:VMD is looking for a Full-time Team Lead for the Video Program support office at the Department of State (DOS). This position is Monday – Friday onsite with future Hybrid work possible. This position will direct, administer and control the day-to-day operations and activities of facilities and programs. Provide leadership, support and guidance to the team. Ensures a strong and robust communications process between all managers and staff. This position is responsible for the daily management and oversight of the VTC team supporting the Department of State’s Video Program Office. You will ensure that contractor staff have the necessary skills, clearance, access, and tools to accomplish the work as defined by the contract. The Video Program Office provides 24X5 tier 1/2/3 conferencing support to customers domestically and around the world. Your Impact to the Mission:
Learn more about VMD culture here: VMD Culture About the Mission You Will Join:VMD is looking for a Full-time Team Lead for the Video Program support office at the Department of State (DOS). This position is Monday – Friday onsite with future Hybrid work possible. This position will direct, administer and control the day-to-day operations and activities of facilities and programs. Provide leadership, support and guidance to the team. Ensures a strong and robust communications process between all managers and staff. This position is responsible for the daily management and oversight of the VTC team supporting the Department of State’s Video Program Office. You will ensure that contractor staff have the necessary skills, clearance, access, and tools to accomplish the work as defined by the contract. The Video Program Office provides 24X5 tier 1/2/3 conferencing support to customers domestically and around the world. Your Impact to the Mission:
- Establishes direction for the program to accomplish objectives; manages staff engaged in execution of the program; plans, organizes, and manages programs and services; coordinates with government leadership on project direction; negotiates and resolves significant and controversial issues.
- Defines project goals and objectives; establishes methods and means of accomplishing objectives; enforces policies and procedures.
- Ensure that VPO team is monitoring ticket requests for VTC support and meeting required contract SLAs.
- Oversees the development of internal processes.
- Ensures that performance measures and standards for the project are met; monitors performance; guides staff in making adjustments to program administration and strategy to ensure that standards are achieved.
- Establishes and maintains a working environment conducive to positive morale, individual style, quality, creativity, and teamwork; selects, trains and evaluates staff.
- Provides advice and assistance in areas of contract management.
- Makes reports and presentations to government client when requested.
- Assigns work activities and projects; monitors workflow.
- Provide overall leadership to the team, ensure Leads internal teams related to project; coordinates with appropriate internal departments and other employees.
- Work with the contract Program Manager to prepare and submit required contract deliverables, to include regular status reports and monthly metrics reports.
- Five (5) or more years of professional experience providing supervision/leadership to a team of technical personnel from entry level skills to subject matter experts.
- Demonstrated experience selecting and training staff with the ability to provide ongoing monitoring and oversight.
- Demonstrated experience performing budgetary and analytical duties on a government contract.
- Thorough knowledge of the principles and practices of government sector organization and program operations; knowledge of project management, including planning, scheduling, monitoring, and problem solving; know
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