Field Technical Trainer

Overview

Travel to provide field training on installing and troubleshooting of Bruno products. Install and perform service work on Bruno products. Operate autonomously, prioritize tasks, and provide resolutions to issues. Able to communicate with all levels of personnel and present training sessions. 

Responsibilities

• Responsible for installing, troubleshooting, and servicing of all Bruno products.
• Must complete all functions following all applicable safety guidelines and be able to train customers on safety requirements.
• Ability to effectively present to large groups, as well as lead smaller hands-on training sessions
• Create impactful Powerpoint presentations

Qualifications

Education and Experience: 

• Associate degree in a related field or equivalent work experience.
• Minimum 2-5 years in an installation, repair and troubleshooting role required.
• Basic mechanical skills and an understanding of basic electronics required.
• Experience training technicians on installing and troubleshooting products is required.
• Must have working knowledge of code and license requirements for the installation and service of Bruno products. Ideal candidate would have NAEC CAT license.
• Proficient in using all applicable tools such as digital volt ohm meter and other tools.
• Must have ability to read basic schematics and wire diagrams.
• Understanding of machined electronics such as PCBs and related components is desired.

Skills and Abilities: 

• Read, analyze, and understand a variety of information, such as schematics, wiring diagrams, exploded view drawings, illustrations, technical procedures, business correspondence, and governmental regulations.
• Provide business-level, professional written and verbal communication to internal and external customers. 
• Requires job related skills such as proficiency in MS Office and the ability to operate a variety of standard office equipment.  

Working Conditions/Physical Demands:

• Office, shop, and field environments
• Employee is regularly required to stand, sit; walk, use hands to finger, handle, and touch; and talk and hear.  
• Employee is required to occasionally stoop or kneel and reach above shoulders.
• The employee is regularly required to walk.
• Lift up to 75 pounds occasionally.
• Up to 50% travel. 
• Possess a valid driver’s license and passport.