Director of B2B Healthcare & Insurance Fintech Account Management

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

B2B Fintech Partnerships Team – Account Management for Healthcare and Insurance Fintechs

The VCS B2B Fintech Partnerships team is a part of Visa Commercial Solutions (VCS), a key pillar of Visa’s New Payment Flows. VCS has overall responsibility for all aspects of business strategy, development and management of B2B products, platform, and information management aimed at tapping into the 120T global B2B opportunity for Visa. VCS products serve small business, middle market and large multinational companies, governments, and commercial supply chain/B2B segments.

Within VCS, the B2B Fintech Partnerships team drives growth by developing new partnerships, identifying new solutions, and solving for differentiated payment flows. These partnerships cover the most creative fintechs and key players in the B2B and T&E procure-to-pay process. The team is growing revenue by working with numerous dynamic B2B start-ups in the payments ecosystem.   This role, the Director of B2B Healthcare & Insurance Fintech Account Management is focused on the account management of existing clients within this payments vertical. This segment represents nearly 20% of the US GDP and is evolving to better address the inefficiencies in the ecosystem  This role will support the B2B Fintech Partnerships Business Development (BD) teams selling to fintechs, specifically healthtechs and insurancetechs in this space, will onboard newly signed partners and seek growth opportunities to deepen their relationship with Visa, help grow their business, and create stronger relationships.

Job Description and Responsibilities

The Director, B2B Healthcare & Insurance Fintech Account Management is responsible for managing our current and future book of healthtech and insurance  partners to grow Visa B2B payment volume within their payment flows. The role requires an experienced account management professional with knowledge of commercial B2B payables and the healthcare or healthtech / insurancetech space who can manage clients, develop account strategy, and manage the teams needed to bring their clients goals to fruition. The B2B Fintech Partnerships team works closely with Visa’s core card product and digital solutions as well as other stakeholders such as Finance, Legal, Marketing, Financial Institution sales etc. teams to manage ongoing and new partnership agreements and deliverables.  These deliverables are complex, strategic and cross-functional in nature with deep partnership required from this role across the business.  Demonstrated experience in the healthcare, specifically in healthtech or the insurancetech market is required.

Healthcare (Healthtech and Insurancetech) Expertise:

• Be a thought leader in the ongoing growth and innovation of healthcare and healthtech payments
• Continuously review market landscape to provide leads to the BD team, FI specialty sales team, B2B product, etc.
• Support the Visa team in developing the overall group strategy, specifically for Healthcare, focusing on healthtech and insurancetech.
• Identify strategic opportunities for Visa capabilities through a strong understanding of the segment and customer's business needs, leveraging Visa solutions across all product platforms.
• Understand, articulate, and educate on healthcare (healthtech and insurancetech) B2B payment trends both internally and externally. Be a strong external voice of Visa on its strategy in healthcare and insurance.

Account Management

• Lead relationship management for Visa’s B2B healthcare and insurance fintech partnerships and provide best in class service to ensure that clients’ business objectives are met and the partners are fully educated on Visa products and opportunities
• Develop and execute customized account strategy, objectives and plans to increase revenue and market share for strategic partner accounts
• Lead the development, negotiation and signing of proposals by working with various internal stakeholders and building relationships with strategic partner executives for B2B healthcare and insurance fintech partners already under contract
• Develop strong tie