Bilingual Recruitment & Community Coordinator

Company Description

KIPP Texas Public Schools is a network of 59 public charter, open-enrollment, pre-k-12 schools educating nearly 34,000 students across Austin, Dallas-Ft. Worth, Houston, and San Antonio. Together with families and communities, our mission is to create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose —college, career, and beyond—so they can lead fulfilling lives and build a more just world.

Founded in Houston in 1994, and operating as KIPP Texas since 2018, our commitment to diversity, equity, inclusion, and antiracism in our classrooms, in our offices, and in the communities we serve is unwavering. We are looking to hire a diverse team of dynamic, collaborative, and dedicated individuals with an unyielding belief that every child will succeed. Join our Team and Family and champion equity, chase excellence, persist with purpose, bring joy, and help us rise together.

KIPP Texas is part of the national KIPP network of 255 college-preparatory public charter schools in 20 states and the District of Columbia. Nationwide, KIPP students complete four-year college at a rate of 36 percent, comparable to the national average for all students and approximately three times higher than the average of students from low-income communities.

You can see all our job opportunities at https://kipptexas.org/join-our-team/.

Job Description

The Opportunity

The Recruitment and Community Coordinator (RCC) is responsible for outreach, community engagement, and implementing an annual student recruitment plan that aligns with our region’s student recruitment goals.  This individual will work towards moving families in Austin through lead acquisition all the way to offer acceptance in the enrollment cycle. This individual will be expected to spend 80% of their time focused on application acquisition efforts. To be successful in this role, a RCC brings a track record for implementing successful recruitment strategies by using diverse in-field tactics, building relationships with neighborhood partners, and meeting weekly targets. A RCC should be comfortable working in an environment that requires you to juggle multiple priorities and competing deadlines, while never losing sight of the overarching goals and desired outcomes.  A RCC must be available to work flexible hours, including some nights, weekends, and holidays

Key Responsibilities

Application Acquisition Efforts 

• Responsible for contributing to an overall application goal for the region through participation in recruitment activities.

• Prepares for and executes recruitment activities which may include: phone banking, block walking, converting leads, tabling, and participating in community events across the entire region 

• Effectively pitches KIPP Texas as a school option to prospective families in the field to meet the application goal set for the intended recruitment activity 

• Maintains weekly field plans on an ongoing basis to track recruitment investments, outcomes, and returns on investment

• Orients volunteers during recruitment activities to accomplish assigned functions

• Calls and texts leads collected in the field or marketing leads assigned to them via our CRM system, HubSpot

• Meets lead conversion and offer acceptance targets by following up with new leads and families in offered status (post-lottery) on time and documenting all relevant outreach 

• Supports the Student Recruitment Manager in making offer calls as needed during high peak time post-lottery 

Awareness and Nurture Strategy 

• Drops off collateral and relevant marketing materials to businesses, daycare partners, apartment complexes, nonprofits, etc. to build awareness of our academic offerings

• Nurtures applicants immediately after applying by giving them a call or texting them to serve as their enrollment point of contact 

• Fields incoming calls and texts from the region to answer any questions prospective families might have about KIPP Texas 

Administrative Tasks 

• Joins weekly check-ins with manager to get ongoing direction, feedback, and coaching 

• Participates in quarterly meetings and monthly professional development opportunities 

• Fields recruitment-related inquiries from School Leaders and Operations Team leaders 

• Tackles inquiries from prospective families via the regional recruitment inbox 

• Executes daily SchoolMint actions, which include applying priority validations, removing duplicate and current stude