Server AM Restaurant 1

Qualification Standards 

Education & Experience:  

• At least 1 year of progressive experience food & beverage 

• SERV Safe & TABC Certificate or other appropriate alcohol service training preferred 

• High School diploma or equivalent preferred 

Tools & Equipment: 

• Calculator, computer, telephone 

• Credit card authorization machine, cash register, touch screen monitor, printer 

• Wine opener, carpet sweeper or vacuum, hot plates, coffee and espresso machines, Juice/ Soda Machine 

Work Environment: 

• Under variable temperature conditions 

• Under variable noise levels 

• Outdoors/Indoors 

• Around chemicals, fumes and or odor hazards 

Physical Requirements: 

• Long hours sometimes required 

• Medium work – Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects  

• Ability to bend, stretch, twist or reach with your body and arms 

• Ability to work under variable temperatures and noise levels 

• Near Vision - The ability to see details at close range 

• Ability to stand for long periods of time without sitting or leaning 

• Ability to walk long distances 

Mental Requirements: 

• Oral and Written Comprehension and Expression - Must be able to convey & understand information and ideas in English 

• Must be able to evaluate and select among alternative courses of action quickly and accurately 

• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary 

• Must work well in stressful, high pressure situations 

• Ability to multi task  

• Must maintain composure and objectivity under pressure 

• Must have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of the particular need 

• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests 

• Must be able to work with and understand financial information and data, and basic arithmetic functions 

Other Abilities, Skills, Knowledge: 

• Knowledge of F&B procedures and serving standards 

• Health Department rules and regulations 

• Liquor laws and regulations 

• Bartending skills a plus 

Duties & Functions 

Essential: 

• Approach all encounters with guests and employees in a friendly, service-oriented manner 

• Maintain regular attendance, as required by scheduling which will vary according to the needs of the hotel