Technical Sales Specialist - Northeast (New York, New Jersey, Pennsylvania, Connecticut, Massachusetts) - Johnson & Johnson MedTech, Surgery

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

MedTech Sales

Job Sub Function:

Technical Sales - MedTech (Commission)

Job Category:

Professional

All Job Posting Locations:

Boston, Massachusetts, United States of America, Hartford, Connecticut, United States, New Jersey (Any City), New York (Any City), Philadelphia, Pennsylvania, United States

Job Description:

We are searching for the best talent for Technical Sales Specialist to be in Northeast - New York, New Jersey, Pennsylvania, Connecticut, Massachusetts

About Surgery

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

The MONARCH business has been on a journey this past year to transform the organization to deliver our bold ambition to become the world’s leading endoluminal robot, enabling interventional solutions across multiple diseases.

We are seeking a dynamic and self-motivated Technical Sales Specialist to join our sales team. The ideal candidate will have a strong understanding of the Robotic Assisted Bronchoscopy and its application in the field of healthcare. This person will be responsible for providing technical support to sales representatives and customers, communicating product demonstrations, answering technical questions that arise from customers, and establishing positive relationships with potential and existing robotic assisted bronchoscopy customers.

Key Responsibilities:

• Troubleshoot clinical and technical issues promptly, employing best practices to maintain product uptime and operational effectiveness.

• Collaborate with Regional Sales Managers and Account Managers to strategize and implement sales plans that align with organizational goals and stimulate significant growth.

• Seek, analyze, and act on customer feedback, liaising with engineering and research teams to drive product improvements and market fit.

• Offer rapid, knowledgeable responses to customer technical inquiries, showcasing problem-solving abilities and in-depth product expertise.

• Work closely with cross-functional teams, including Professional Education, Customer Success, R&D, and Clinical Engineering, to foster client satisfaction and encourage repeat business.

• Lead efforts to promote adoption of our procedures and technologies within designated accounts, contributing to sales and market penetration.

• Ensure customer feedback is quickly and accurately communicated to the appropriate internal teams, expediting resolutions.

• Serve as a subject matter expert, aiding team members in reducing customer escalations and contributing to cost containment through expert guidance.

• Remain informed of industry advancements, evidencing a commitment to continuous professional development and market leadership.

Qualifications:

Education:

• Bachelor’s degree in engineering, Robotics, or a related domain

• Higher education credentials. Hands-on experience in bronchoscopy/endoscopy procedures or similar activities.

Experience and Skills:

Required:

• Minimum 5+ experience in Medtech, healthcare sales or technical roles. Demonstrated experience in medical technology, healthcare sales, or technical ro