Program Specialist - San Francisco Human Services Agency (2913) (X00078)

Company Description

Exam Type: Class Based Test (CBT)
Fill Type: Class Based Test (CBT)

Company Description

THIS IS A CITYWIDE EXAM.

This is a Classification-Based Test conducted in accordance with CSC Rule 111.

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

In addition to establishing a career with purpose and opportunity for professional growth, the City offers excellent benefits that include competitive salaries; medical, dental, and vision insurance; defined benefit retirement plan; deferred compensation plan; long-term disability insurance; life insurance; and a generous paid time off package.

Come explore first-hand the many opportunities that the City and County of San Francisco has to offer.

• Application Opening: Tuesday, June 10th, 2025
• Application Deadline: Thursday, June 26th, 2025
• Compensation Range: $99,996.00 to $121,524.00 (Program Specialist - 2913)
  • Please note that expected Cost of Living Adjustments (COLAs) will take effect as follows:
    • Effective June 30, 2025 - 1% increase
    • Effective July 1, 2025 - 1% increase
• Recruitment ID: CBT-2913-X00078; REF45120A

Human Services Agency (HSA)
At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential.  We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services, and are united by our commitment to deliver essential services that support and protect people, families, and communities.

From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need.

OUR COMMITMENT TO RACIAL EQUALITY

As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action.

Job Description

The 2913 Program Specialist is used by In-Home Supportive Services (IHSS), County Adult Assistance Program (CAAP), CalWORKs, Workforce Development (WDD), Family and Children’s Services (FCS), Investigations, SF Benefits Net, Program Support Operations, Alignment & Guidance as well as the Department of Homelessness and Supportive Housing. Under general supervision, the Program Specialist performs a variety of specialized technical duties that may include investigating, reviewing, evaluating, training, screening and coordinating the activities of various programs of the Human Services Agency and the Department of Homelessness and Supportive Housing. Positions in this job code are responsible for carrying out specialized functions for an assigned program and performing specialized duties, which require a comprehensive knowledge of Federal, State, Local, and departmental policies, procedures, rules, and regulations. The Program Specialist may direct the work of clerical staff and/or senior eligibility staff and manage the skill development of new employees.

ESSENTIAL DUTIES:

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.

1. Reviews, advises, monitors, and updates Department policies, processes, and procedures for compliance with County, Federal, and State regulations and provides policy interpretation as it relates to the assigned program.
2. Researche