ServiceNow Business Analyst

Company Description

Derex Technologies Inc specializes in providing IT consulting, staffing solutions and software services. Globally headquartered in Harrison New Jersey since 1996 Derex delivers the highest quality technology professionals and an array of customized IT talent solutions designed to improve productivity and drive results to global clients throughout North America.

With over two decades of unparalleled experience, Derex provides supports to its clientele, across such industries as Systems Integration, Banking and Finance, Telecommunications, Pharmaceutical and Life Sciences, Energy, Healthcare, Technology, Transportation, and local and federal Government agencies.

Job Description

Position: ServiceNow Business Analyst

Location: Erie, PA (Onsite)

Duration: Full Time

Job Description:

ESSENTIAL DUTIES:

Requirements Gathering.

• Prepare for and conduct requirements elicitation sessions using a variety of techniques including but not limited to brainstorming, interviews, surveys, requirements. workshops, observation, task and workflow analysis, prototyping, storyboarding, document analysis, interface analysis, and focus group sessions.
• Document elicitation results and validate with project team to ensure stated requirements align with the projects teams understanding of the requirements.

Requirements Analysis.

• Work with project team to prioritize requirements and agree on assumptions and constraints.
• Organize, model, and specify requirements with the appropriate level of detail given complexity, risk, and audience.
• Work with project team to verify and validate requirements through review of requirements.

Requirements Management & Communication.

• Write requirements specifications according to standard templates, using natural language simply, clearly, unambiguously, and concisely.
• Decompose high-level business and user requirements into functional and nonfunctional requirements, specified in an appropriate level of detail suitable for use by internal project team members who base their work on the requirements.
• Represent requirements using alternative views (ex. models/diagrams) where appropriate.
• Communicate requirements to ensure all project team members have a shared understanding of the solution and secure requirement confirmation/approval from project team members.
• Manage issues and changes to base lined requirements by identifying business impact of the changes and through effective application of change control processes and tools.
• Manage traceability of requirements to ensure alignment to project goals and objectives as well as alignment to development and testing plans.
• Manage requirements documentation for reuse.

Solution Assessment & Validation.

• Works with project team to ensures proposed solutions align with requirements and maximizes value.
• Defines requirements for solutions needed to transition from an existing solution to a new one.
• Define acceptance criteria, perform gap analysis on proposed solutions, and make recommendations.
• Work with project team to evaluate impact of defects and to develop plans for resolution or other mitigation.

Regards,

Manoj

Derex Technologies INC

Contact : 973-834-5005 Ext 206

Additional Information

All your information will be kept confidential according to EEO guidelines.