Unit Secretary, Pediatric Behavioral Health

Unit Secretary, Pediatric Behavioral Health

Atrium Health Wake Forest Baptist, Winston-Salem, NC

Full-Time: 3 (12hr) Shifts weekly, 36hrs weekly

Shift: Evenings: 2:30p - 11pm

 

• JOB SUMMARY: Supports assigned unit by performing clerical duties such as secretarial, receptionist and other designated activities. Provides indirect care following physician and nursing orders to achieve the highest standards of age/developmentally specific care. 

 

• EDUCATION/EXPERIENCE: High School Diploma or GED equivalent. Completion of a unit secretary course or equivalent preferred. Clerical experience preferred.
• LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A 

 

• ESSENTIAL FUNCTIONS: 
• 1. Completes clerical duties for patient scheduling, admissions, procedures, transfers, surgeries, discharges and deaths under the direction of a Registered Nurse. 
• 2. Handles and screens incoming calls and transmits messages as necessary.
• 3. Contributes to a safe, secure and therapeutic environment for patients, visitors, physicians and co- workers by following established procedures. 
• 4. Ensures complete, confidential, accurate, and timely communication of patient information. 
• 5. Completes requisitions, data entry, and nursing communication forms. 
• 6. Communicates to the team, co-workers, patients and family members in an effective, positive and professional manner. 
• 7. Takes personal responsibility and initiative for performance, professional growth and development. 
• 8. Conducts work in an organized, quiet, efficient manner and demonstrates ability to cope with stressful situations. 
• 9. Completes assigned unit responsibilities and assists other staff members in completion of their duties when time permits. 
• 10.Provides age/developmental appropriate patient care in accordance with Age/Developmental Specific Care Guidelines for the specific age groups served.

 

• SKILLS/QUALIFICATIONS: Basic computer skills Strong oral and written communication skills Performs effectively with frequent workload changes and competing
•  demands Ability to develop transcription skills. 

 

• WORK ENVIRONMENT: Interaction with multiple levels of staff and departments Contact with patients under wide variety of circumstances Possible exposure to infections and contagious diseases Subject to multiple interruptions Long periods on a computer Possible exposure to cleaning agents/chemicals Occasionally subject to irregular hours. 

 

• EDUCATION/EXPERIENCE: High School Diploma or GED equivalent. Completion of a unit secretary course or equivalent preferred. Clerical experience preferred.
• LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A 

 

• ESSENTIAL FUNCTIONS: 
• 1. Completes clerical duties for patient scheduling, admissions, procedures, transfers, surgeries, discharges and deaths under the direction of a Registered Nurse. 
• 2. Handles and screens incoming calls and transmits messages as necessary.
• 3. Contributes to a safe, secure and therapeutic environment for patients, visitors, physicians and co- workers by following established procedures. 
• 4. Ensures complete, confidential, accurate, and timely communication of patient information. 
• 5. Completes requisitions, data entry, and nursing communication forms. 
• 6. Communicates to the team, co-workers, patients and family members in an effective, positive and professional manner. 
• 7. Takes personal responsibility and initiative for performance, professional growth and development. 
• 8. Conducts work in an organized, quiet, efficient manner and demonstrates ability to cope with stressful situations. 
• 9. Completes assigned unit responsibilities and assists other staff members in completion of their duties when time permits. 
• 10.Provides age/developmental appropriate patient care in accordance with Age/Developmental Specific Care Guidelines for the specific age groups served.

 

• SKILLS/QUALIFICATIONS: Basic computer skills Strong oral and written communication skills Performs effectively with frequent workload changes and competing
•  demands Ability to develop transcription skills. 

 

• WORK ENVIRONMENT: Interaction with multiple levels of staff and departments Contact with patients under wide variety of circumstances Possible exposure to infections and contagious diseases Subject to multiple interruptions Long periods