Senior Employee Relations and People Strategy Manager (57680)

Position Title:

Senior Employee Relations & People Strategy Manager

Position Type:

Full-Time, Salary, Exempt

Schedule:

35 hours/week

Format:

Hybrid

Department/Program:

Talent Development & Support

Location:

1 Pierrepont Plaza, Suite 901, Brooklyn, NY 11201

Direct Supervisor:

Chief Human Resources Officer

Direct Reports (if any):

N/A

About Graham:

Graham provides life-changing tools and resources for children, young adults and families who face some of the most difficult obstacles caused by poverty, racial injustice, and lack of access to educational opportunities, living wage employment, quality healthcare, and affordable housing.
 

We collaborate with communities and strong partners to create and implement innovative strategies so everyone can lead healthy, joyful, and successful lives.

Program Description:

Graham Talent Development & Support department is a strategic business partner committed to advancing the organization’s mission and vision. Under this umbrella are human resources, learning practice, proficiency, team experience, and engagement. We partner with the programs and executive leadership to promote ongoing learning and people engagement and development. We believe in continuously investing in our people and culture, identifying opportunities to evolve and improve to ensure our organization realizes our goals.

Principal Objective/Role Overview:

The Senior Employee Relations and People Strategy Manager is responsible for developing and implementing strategies that enhance the employee experience, resolve workplace conflicts and complaints, and foster a positive organizational culture. This role leverages expertise in behavioral science with employee relations work, leveraging evidence-based behavioral frameworks to proactively address root causes of workplace conflict, improve communication systems, and develop more human-centered pathways for accountability, feedback, and trust-building. The goal is to shift Graham’s employee relations approach from being primarily reactive to being more strategic, preventative, and insight driven. This role involves collaborating with various leaders and teams to ensure that HR policies and practices align with Graham’s vision, mission, and pillars.

Job Responsibilities:

• Design behaviorally informed conflict resolution protocols to address workplace issues effectively.
• Implement feedback loops that promote psychological safety and reduce escalation.
• Analyze relational dynamics and culture trends to inform employee relations strategy.
• Build training tools and decision aids for people leaders to enhance their decision-making capabilities.
• Develop and implement employee relations strategies informed by organizational analyses, labor laws and regulatory statutes, advice from Graham’s employment counsel, case studies, and input from key organizational stakeholders to promote a positive work environment.
• Address and resolve employee grievances and conflicts in a fair and timely manner.
• Conduct investigations into employee complaints and recommend appropriate actions.
• Collaborate with leaders to develop and implement people strategies that support Graham’s vision and priorities.
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