Analyst, Business Operations

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients. VCA Strategy and Operations (S&O) supports the North America VCA team through setting standards, developing foundational processes, and driving operational performance for the organization.

The Value-in-Kind (VIK) team within VCA Strategy & Operations helps accelerate the growth of our North America client-facing Value-Added Services business, by providing end-to-end program management of Value-in-Kind, spanning the breadth from strategy and planning to process and operations. We collaborate closely with our Value-Added Services colleagues as well as cross-functional partners from Finance, Product, Sales, Legal etc. We are looking for an Analyst who will provide strong analytical and program management support to help drive the growth of Value-in-Kind in North America.

The Analyst, Strategy & Operations, will report to the Director, Strategy & Operations. Responsibilities include, but are not limited to:

• Support analytics for North America Value-in-Kind planning of Annual Budget, Multi-Year Plan, and senior leadership business reviews

• Support tracking and reporting processes around VIK utilization and VAS pipeline delivery to ensure Visa fulfills our client commitments

• Collaborate closely with Value Added Services partners on VIK deliverables and VIK enablement functions on working to resolve financial and reporting issues

• Develop a broad and deep understanding of Value-in-Kind, Value Added Services, Visa’s business and products, and the greater payments landscape

• Provide regular reporting and analysis updates for senior level consumption within Visa Inc.

• Coordinate operational process improvement efforts and ad hoc projects as needed

• Support the development of VIK communications, trainings, and other program resources

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualification:

• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications:

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Previous strategy or consulting experience preferred
• Excellent communication and presentation skills
• Exceptional analytical skills, with the ability to process and summarize large amounts of data into key strategic insights
• Strong team player with a willingness to collaborate across levels and functional experts - Strong multi-tasking skills and ability to adapt
• Proactive and independent with ability to take full ownership of assigned responsibilities
• Proficient and ideally a power-user of Excel spreadsheet and PowerPoint presentation tools
• An interest in payments, financial institutions, or consumer lending a plus
• An affinity for payments technology, FinTech and digital

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires the incumbent to travel for work less than 10% of the time.

Mental/Physical Requirements: This position w