Senior Business Development Specialist

LOCATION

Remote Work-at-Home

JOB TYPE

Full-Time

POSITION OVERVIEW

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

 

We are seeking a driven, results-focused Senior Business Development Specialist to directly generate new business opportunities and drive revenue growth in the BPO sector. This is an individual contributor role.  

The ideal candidate thrives in a hunter environment, is confident engaging senior business leaders, and excels at building relationships that open doors to long-term business opportunities. 

 

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

Key Responsibilities: 

• Proactively identify and engage senior decision-makers as prospective clients through outbound calls, emails, social media, events, and networking. 
• Develop and execute targeted outreach strategies to position our products and services effectively. 
• Research and map potential accounts to identify key stakeholders and create tailored engagement plans. 
• Build, nurture, and maintain relationships that lead to closed deals and recurring business. 
• Collaborate with internal teams to prepare compelling proposals, RFP responses, and presentations. 
• Conduct competitor and market analysis to refine outreach and positioning strategies. 
• Track, report, and maintain accurate records of pipeline activity and deal progression. 

What We’re Looking For 

• Proven track record in B2B business development with a focus on prospecting and closing new deals. 
• Strong “hunter” mentality within the BPO sector, self-motivated, persistent, and goal-driven. 
• Exceptional communication and relationship-building skills with senior-level stakeholders. 
• Ability to work independently, manage your own pipeline, and deliver against targets. 
• Strategic thinker with the ability to turn insights into actionable business opportunities. 

Important: This is a new business generation role. You will not be leading or managing salespeople. Success will be measured on your ability to create, develop, and close opportunities. 

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

 

• Bachelor’s degree in Business, Marketing, Communications, or a related field (MBA or equivalent is a plus)
• 5+ years of proven success in B2B business development, preferably within the BPO or outsourcing industry
• Demonstrated ability to prospect, engage, and close new business with senior-level decision-makers
• Strong understanding of sales cycles, lead generation strategies, and account mapping
• Excellent verbal and written communication skills, with the ability to craft compelling outreach and proposals
• Proficiency in using CRM systems (e.g., Salesforce, HubSpot) to manage pipeline and track activity
• Skilled in conducting market and competitor analysis to inform strategic outreach
• Self-starter with a hunter mentality, driven, persistent, and focused on results
• Ability to work independently in a fast-paced environment while collaborating cross-functionally
• Strong presentation skills and confidence in delivering pitches to executive-level audiences
• Comfortable using digital channels (email, LinkedIn, virtual events) for outreach and engagement

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.  Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening.  Job offers are contingent on drug screening results. 

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive a