Senior AI Product Owner (Virtual Assistants)

Senior AI Product Owner (Virtual Assistants)

Country: Spain

IT STARTS HERE

Santander (www.santander.com) is evolving from a high-impact global brand to a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible.

This is more than a strategic shift. It's an opportunity for motivated professionals to grow, learn, and make a real difference.

Our mission is to help people and businesses thrive. As part of the global AI Transformation team, you'll lead and manage strategic AI initiatives that drive impact across global companies and key functions. We are looking for someone who connects business, AI, and technology, ensuring that AI solutions create measurable value.

THE DIFFERENCE YOU MAKE

We are seeking Senior AI Product Owner focus on AI strategy, solution architecture, LLM/ML product delivery, and governance
(A hybrid role blending deep product ownership with technical architectural insight.).

You will define and deliver AI products and platforms that create measurable business impact. As a senior IC, you combine product thinking with architectural depth—translating business problems into AI/ML solutions, designing system patterns, owning roadmaps, and ensuring operational reliability, security, and compliance.

Key Responsibilities

• Own the AI product strategy, roadmap, and execution for one or more AI/LLM initiatives.

• Translate business needs into detailed technical requirements, architectures, and integration plans.

• Work closely with engineering, data, UX, and compliance teams to ensure scalable and secure AI implementation.

• Evaluate model feasibility, risks, data needs, and deployment constraints.

• Define KPIs, monitoring frameworks, and governance for AI lifecycle management (quality, drift, safety, explainability).

• Drive validation, experimentation, and POCs to test new AI capabilities.

• Simplify complex technical concepts for stakeholders and make data-driven prioritization decisions.

• Serve as a technical thought partner for teams building AI products—without managing people directly.

WHAT YOU'LL BRING TO THE TABLE

Our people are our greatest strength. Each individual brings unique perspectives that make us stronger as a team and as an organization. We're enabling teams to go above and beyond by valuing who they are and empowering what they bring to the table.

The following requirements represent the knowledge, skills, and abilities essential to success in this position. Reasonable accommodations can be made to enable people with disabilities to perform essential functions.

Professional experience

• 7+ years of experience designing product strategy, roadmap, and execution initiatives. (Required)

• Experience with RAG pipelines, prompt engineering, or fine-tuning workflows. (Required)
   

Education:

• Bachelor’s degree in Engineering, Computer Science, Data Science, or related field. (Required).

• Master Business Administration (Preferred).

Hard Skills

• Strong understanding of modern AI/ML/LLM architectures, data flows, and model lifecycle. (Required).

• Proven experience delivering AI/ML products end-to-end as a PO, architect, or technical lead. (Required).

• Ability to create product roadmaps, functional specs, and architectural diagrams. (Required).

• Deep familiarity with cloud platforms, APIs, vector stores, embeddings, and model integration patterns. (Required).

• Strong grasp of regulatory, security, and risk considerations for AI systems. (Required).

• Ability to run lightweight prototypes (Python, notebooks, no-code tools). (Preferred).

• Financial services experience—especially in regulated, high-risk domains. (Preferred).

Soft skills

• Delivery of high-impact AI features with clear business outcomes. (Required).

• Strategic communication and stakeholder alignment skills. (Required).

• Reduced operational risk through strong guardrails and architecture. (Required).

• High stakeholder adoption and satisfaction with AI products. (Required).

WE VALUE YOUR IMPACT

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